You are here: Gold Crest Chartered Surveyors
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Company Information
Rated EXCELLENT on Trustpilot, based on over 2,000 genuine reviews! Multi Award Winning Service. Specialists in providing Independent Level 3 Building Surveys and Level 2 Home Buyer Reports. We are RICS Certified and Regulated. See sample Surveys on our website as well as our Trustpilot Reviews. We cover most parts of the country. Our Surveyors are employed directly by us and are local to you. Surveyor calls around 24 hours after inspection.
We will have a thorough, but easy to understand report back to you efficiently.
Contact Details
Steve Naylor FRICS
0333 202 7064
http://www.goldcrestsurveyors.com
Address
Brambles Close
City Centre
NorwichNR10 3QP
United KingdomServices provided - click on a service to obtain estimates and/or contact details
RICS Homebuyer Reports and Building/Structural Surveys
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Feedback
Promptness of response : I received informed communication which built my trust in the product as high standard.
Quality of service : Communication was polite.
Value for money : Yes it was good. Values were provided f.o.c.
Professionalism : I was very impressed with the good organisation and efficient process.
Building Surveys, Milton Keynes, L Hitchcock - May 2023Building Surveys,Bulwell, Nottingham, S Kumar - May 2023
Promptness of response : I was impresses on how quickly I was contacted to arrange an appointment.
Quality of service : the Service was exceptional.
Value for money : Yes, I was happy with the value
Professionalism : He was very professional, and put us at ease.
Building Surveys,Ratby, Leicestershire E Stiles - March 2023Party Wall,Portishead, North Somerset, Mrs J Fenton-Stretton - March 2023
Building Surveys ,Gedling, Nottingham, J Carrington - February 2023
Professionalism : I had my Survey booked in within a few days of enquiring with the surveyors. The report came through very quickly and was very thorough and easy to understand including lot's of photo's for reference. Gold Crest got in contact with me after a couple of days to see if I needed to go through anything or had any questions. Very pleased with the overall service I received.
Conveyancing Buying, Bedford, C Lynch - February 2023Professionalism : they answered further questions i had promptly excellent service
Building Surveys, Crowhill, Ashton Under Lyne, S Nelson - January 2023Building Surveys, Reading, R Marshall - January 2023
Professionalism : I was extremely impressed with the quick response to my query and had a survey booked within a week. The report was very in depth but phrased so that I could understand and came in a timely manner. They contacted me within a couple of days to see if I had any issues to discuss. Overall very impressed and would definitely recommend.
Building Surveys, Bedford, C Lynch - January 2023Value for money : Slightly expensive but very prompt response and we received the report well before the scheduled date
Homebuyer Survey, Leeds, D Barreto - January 2023Promptness of response : Fitted in appointment same day/next day
Quality of service : Very thorough inspection and subsequent report
Value for money : I'm not sure how much a report like this would usually cost but seemed thorough for the money
Professionalism :
Valuation Survey - Shared Ownership, Nottingham, A Correia-Whitehouse - January 2023Building Surveys, Solihull, P Chan - December 2022
Promptness of response : Friendly and helpful advice. Quick response and reasonable price. Once engaged they were very quick to survey and the survey was very detailed and informative.
Quality of service : see above
Value for money : see above
Building Surveys, Alfreton, V Fessey - December 2022Building Surveys, Mansfield, C Devine - November 2022
Promptness of response : Very quick and informative
Quality of service : Survey was extremely detailed including lots of photographs Follow up phone call with surveyor was insightful and very useful
Value for money : Best money I have ever spent the detail and depth of the survey
Professionalism : Follow up call was long and in-depth and surveyor answered every question I had in a manner that I understood Would use again
Building Surveys, Ludlow, L Oatham - November 2022Promptness of response : Within minutes of making an enquiry I had calls and texts and emails from all the Surveyors that came up on this price comparison site. I always look at the reviews for all of them before making any decision. Gold Crest were quick and efficient, when I phoned back they answered quickly and effectively. They were not the cheapest, but were within my cost range.
Quality of service : The surveyor turned up on time, he was very helpful in discussing the issues with the property. Only a tiny criticism that he had not come equipped with sensible shoes so he could go out in the overgrown garden comfortably. I had explained the state of the property to the office, and they should have relayed the need for robust footwear to their surveyor.
Value for money : They survey was efficient, the report came on time and was to point.
Professionalism : Yes, despite having inappropriate footwear the surveyor went through the whole house and into the garden and did his job properly. He was especially helpful in discussing the state of the building and the possibilities for remedying any problems.
Building Surveys, Pinner, N Lyster - November 2022Quality of service : It took a full week from survey to receiving my report which I felt was too long
Building Surveys, Market Rasen, M Clapham - November 2022Promptness of response : We found the response was very good. Our requirements were clearly indicated and agreed and the subsequent report provided the information that we required to make our decision on the proposed property.
Quality of service : First class service. Time frame specified and report delivered on time.
Value for money : I would class the service as excellent value for money.
Professionalism : Very professional from defining what the areas that would be investigated to the production of a clear and unbiased report.
Building Surveys, Maidstone, M Moseley - November 2022Building Surveys, Abergavenny, N S - October 2022
Promptness of response : Have decided to use this company.
Building Surveys, Nottingham, D Cross - October 2022Building Surveys, Bath - K Pitman - October 2022
Building Surveys, Monmouth - K Martin - September 2022
Promptness of response : Very helpful
Building Surveys, Stains-upon-Thames, S Robinson - September 2022Professionalism : Gold crest have been amazing, would recomend to friends, proffessional throughout, did what it says on the tin! Lol.
Building Surveys, Melksham, L Harper-Thompson - September 2022Building Surveys, Worksop, C Wing - September 2022
Building Surveys, Leicestershire, D MASTROLIA - August 2022
Building Surveys, Hillingdon, M Hall - August 2022
Building Surveys, Langley, Slough, Leelaprasath - August 2022
Building Surveys, Nottingham, S. France, August 2022
Promptness of response : The supplier managed to book an inspection the very next day of my confirmation, and provided the report in a week's time
Quality of service : Performed detailed inspection and provided detailed report, including warnings to areas that they could not assess.
Value for money : More expensive than other suppliers but definitely worth the price.
Professionalism : Timely, polite, responsive, understands the concerns of home buyers
Homebuyer Survey, Ealing, Chi Y Brian Chiew - August 2022Building Surveys, Glanaman, Carmarthenshire, S Waller - August 2022
Quality of service : One point - when needing clarification on a point from the surveyor, the company claimed that they had requested time and that he was fully booked and could not speak to me until much later in the week. In reality, the surveyor had called me from his mobile, so I rang him directly and he was more than happy to chat for 5 mins to answer my question. Unnecessary bureaucracy, and I'm not even sure the office requested him to speak to me.
Building Surveys, London, V Pletts - August 2022Promptness of response : Got a really quick response which was great
Building Surveys, Horsell, Woking, J Clarke - August 2022Building Surveys, Bramley, Rotherman, G Vine - August 2022
Promptness of response : Although I changed my mind and went for a level up in regard to the home buyer report, I requested this on an email but this email was lost. So I had to ring gold crest again, just to confirm whether this was applied for my requirements. That being said, after it was confirmed, Gold crest were great in regards to keeping me up to date with the survey.
Quality of service : It was a really thorough and detailed report which gave me the confidence to decide whether or not to go ahead with the house purchase.
Homebuyer Survey, Charlestown, Bradford, Alistair - August 2022Promptness of response : Gold Crest responded to the referral on the same day.
Quality of service : I had a bit of trouble with arranging the survey online. I contacted their central offices and spoke with a friendly and professional member of staff who looked into the matter and resolved the issue whilst I was on the phone. It was a breath of fresh air dealing with someone who obviously takes pride in their work in such a friendly and professional manner.
Value for money : I haven't read the survey report but everything has proceeded as set out by the young lady I spoke to as well as the information provided on their site. I received the report today as stated, who could ask for morre.
Building Surveys, Gowerton - Ms Bridge - July 2022Promptness of response : Building Survey carried out by Ryan who was very thorough and pleasant to deal with. Following his recommendations I am pleased to be getting the required work carried out.
Building Surveys, Bromham, Bedford, M White - July 2022Quality of service : Survey was very thorough and as a result I didn't go ahead with purchasing the house.
Building Surveys, Hindley, Wigan, L Prudhoe T- July 2022Promptness of response : The response was immediate but it then took more than a month before the surveyor went to the property. I received emails telling me the vendors couldn't agree to a date although the vendors estate agent was incredibly helpful at arranging visits at short notice. We were disappointed as Goldcrest said on their website, they were now taking bookings for 2 weeks ahead.
Quality of service : It took another full week and nagging phone calls to finally get the survey at 7.30pm on the latest day Goldcrest gave us. However the survey was excellent, detailed and helpful. We had to make an appointment (2 more days …) to speak to the surveyor. But when we did, she was great. As a result of her careful report and photos, we have a clear idea of the expense which will be involved in carrying out repairs.
Professionalism : The surveyor herself was professional but the delays in booking and delivery of the survey were disappointing.
Building Surveys, Brackley, Northamptonshire, J Rogers - July 2022Building Surveys, Stockport, J Rogers July 2022
Building Surveys, Alcester, R Jeffery - June 2022
Quality of service : Excellent report, detailed and in depth.
Building Surveys, Preston, Lancs, A Helman - June 2022Quality of service : Awaiting the report - timings and service good so far
Building Surveys, Sheffield - A Warren - June 2022Building Surveys, Sheffield - Mirjam - June 2022
Building Surveys, Leicester - A Majid - June 2022
Building Surveys, Hatfield - J Johnstone - June 2022
Professionalism : We didn't go ahead with the purchase as we found out they are building a north west hydrogen network in the vicinity - it would have been helpful if the local surveyor had advised on this as it obviously impacts the valuation but the actual survey was good
Building Surveys, Warrington, Cheshire, P Taylor - May 2022Promptness of response : Impressed with the speed at which Goldcrest arranged and completed our survey.
Quality of service : Excellent service throughout.
Value for money : Charges were very competitive.
Professionalism : I would have no hesitation in using their services again. Wholeheartedly recommended.
Building Surveys, Nottinghamshire - A Duncan - May 2022Homebuyer Survey. Brierley Hill, West Midlands, Y Plaskett - May 2022
Building Surveys, Port Talbot, D Mitchell - May 2022
Building Surveys, Bolton - D Palmer - May 2022
Building Surveys, Manchester - J Leinhardt - May 2022
Building Surveys, Nottinghamshire - K Holloway - April 2022
Building Surveys, Walsall - A Masters - April 2022
Building Surveys, Stockport - S Huoyao - April 2022
Promptness of response : Very fast response
Building Surveys, Dudley - E Oldham - April 2022Promptness of response : Responded the same day as I contacted them.
Quality of service : Professional service. Just what we needed for an accurate evaluation on 109.
Value for money : It has paid for itself.
Professionalism : Very professional.
Valuation Surveys ( Domestic), Nottingham, J. Watts - April 2022Building Surveys, Sandbach, Cheshire East, L Shaw - April 2022
Building Surveys, Burton Upon Trent - N Sharratt - April 2022
Building Surveys, Dover, Kent, K Hadley - April 2022
Homebuyer Survey, Nottingham, D Dannatt - March 2022
Promptness of response : Within minutes
Quality of service : Looked at what was asked and reported back
Value for money : Not the cheapest but good
Homebuyer Survey, Nottingham, Mrs J Green - March 2022Promptness of response : Very efficient and very polite,
Quality of service : Quick and efficient
Value for money : I approached Knight Frank initially, Their minimum fee was way above,
Professionalism : as above
Valuation Surveys ( Domestic), Windlesham, Surrey, T Le Blanc-Smith - March 2022Building Surveys, Huddersfield, West Yorkshire, R Mcmanus - March 2022
Promptness of response : Response within one hour; very detailed summary of services offered, including reference to awards, expertise, and the family-owned nature of the business.
Quality of service : Outstanding service, including proactive updates via text and email when appointment was confirmed and completed, and when report was issued. Actual quality of report was outstanding.
Value for money : Very detailed and comprehensive report that was also easy for a non-expert to read and understand. Particularly appreciated references and links to experts who could provide more information (where this was recommended as part of the survey results).
Professionalism : Two follow-up phone calls during the experience, in addition to the text updates and actual report. Very professional from start to finish, and very helpful. Would highly recommend.
Building Surveys, Chipperfield - E Quinn - March 2022Building Surveys, Portsmouth - G Bratu - March 2022
Homebuyer Survey, Cotgrave, Nottinghamshire - K Pygott - March 2022
Building Surveys, Scunthorpe, S-M Grimoldby - March 2022
Promptness of response : Found Goldcrest through your website. Although a little more expensive, they had won many awards. Was very satisfied with their thorough report.
Homebuyer Survey, Melksham, Wiltshire, A Hunter - March 2022Promptness of response : Good service great price for what I wanted . They gave a great report and follow up.
Building Surveys, York - D Gallimore - March 2022Homebuyer Survey, Nottingham, R Ho - March 2022
Homebuyer Survey, Leeds - J Gleeson - March 2022
Building Surveys, Luton - Mrs E Marshall - March 2022
Building Surveys, Leeds, E Francis - March 2022
Promptness of response : Quick response
Quality of service : They were very accommodating of my request for a preferred date.
Value for money : A good report for the price. i had a level 3 survey.
Professionalism : Great follow up calls to check understanding
Building Surveys, Bradley Stoke, South Gloucestershire, N. Rylatt - March 2022Promptness of response : A report was sent on the day they said it would be.
Quality of service : Gave me the information I needed to help me make decisions about my purchase.
Value for money : Prices were competitive and I got a good report.
Professionalism : Only had correspondence by email but it was all carried out professionally
Building Surveys, Broadhalgh, Rochdale, D Marie Matthew - February 2022Valuation Surveys ( Domestic) Harrogate, North Yorkshire, M Dinsdale - February 2022
Valuation Surveys ( Domestic), Coventry - K Brown - February 2022
Home Survey and Valuation, Tyldesley, Wigan, K Mau - February 2022
Promptness of response : The survey was organised within a working week of my enquiry, and was detailed.
Quality of service : An excellent assessment of an older building
Building Surveys, Stocksfield, Northumberland, F Alexander - February 2022Building Surveys, Abingdon, Katherine - February 2022
Building Surveys, Market Drayton, Shropshire, A Ladds - February 2022
Building Surveys, Liverpool - M Maxwell - Feb 2022
Promptness of response : Called and e-mailed and set up appointment. Called within a few days to offer cancellation next day, which expedited everything.
Quality of service : Survey appears to be very comprehensive and with sufficient detail.
Value for money : All surveyors seem to be in the same price range.
Professionalism : Very professional before and after.
Building Surveys, Telford - C Lemoine - Feb 2022Homebuyer Survey, Leamington Spa, I Solanki - January 2022
Building Surveys, Ealing, Jerry - January 2022
Quality of service : Great detailed report with estimated costs
Building Surveys, Newcastle-under-Lyme - P Gibson - January 2022Promptness of response : I received a call the next day regarding my query.
Quality of service : Very informative and friendly service
Value for money : Would definitely use again if required. The amount of tome and detail was definitely worth the money.
Professionalism : Very friendly and professional service. Would highly recommend
Building Surveys, Clifton, York, Miss F Green - January 2022Promptness of response : Gave me a reasonable quote.
Quality of service : I strongly recommend and appreciate.
Value for money : Yes it is .
Professionalism : Professional remarks.
Homebuyer Survey, Reading, West Berkshire, V JOSEPH - December 2021Promptness of response : They were quick to get in touch and they were very competitive on price.
Homebuyer Survey, Mansfield, Notts, Ms E Pollock-Worley - December 2021Promptness of response : I thought the survey was carried out quite quickly really.
Quality of service : The survey was carried out in a in a thorough way .
Value for money : Yes I had an in depth survey very good
Professionalism : Yes the surveyor was very professional
Building Surveys, Pontypridd - B James - December 2021Promptness of response : Used because of a combination of price & how soon he could do the job.
Quality of service : It took 7 working days to get the report but I got a summary of the main problems on the phone by asking for it.
Building Surveys, London, E Edgar - December 2021Building Surveys, Seaham, Durham, I Wilson - December 2021
Promptness of response : Provided a quite quickly which was reasonable
Quality of service : Very detailed report perfect
Value for money : Most competitive by far
Professionalism : Very helpful and professional throughout
Building Surveys, Somerton, Newport, N Afzaal - December 2021Promptness of response : Very efficient , quick and helpful .
Quality of service :
Value for money :
Professionalism : Very useful Building Survey report . I would thoroughly recommend Gold Crest and use them again .
Building Surveys, Bath M C Ardagh - December 2021Professionalism : FANTASTIC SERVICE! THANK YOU!
Building Surveys, Newham - J Wilson - December 2021Building Surveys, Stockport - O Taylor - December 2021
Conveyancing Buy/Sell, Burton Upon Trent - P Haines - December 2021
Building Surveys, Bristol - S Cella - December 2021
Promptness of response : Yes. They were very helpful
Homebuyer Survey, Feltham - M Otway - December 2021Promptness of response : Very quick response having searched for them online
Quality of service : Fantastic high level report produced following survey
Building Surveys, Northamptonshire - A Baker - December 2021Promptness of response : Very good response
Quality of service : The survey was done on the day promised and seemed very efficient and thorough
Value for money : Going rate - slightly cheaper than some
Professionalism : Excellent telephone assistance and also very polite
Building Surveys, Bristol, Jane - December 2021Building Surveys, Newport, M Hussain - November 2021
Building Surveys, Hyde - L Elmer - November 2021
Promptness of response : Admin were good...prompt.
Quality of service : The RICS guy was Ryan Jones NOT Steve Naylor... your system has the wrong name.
Value for money : Good price
Professionalism : very good, open, honest responsive to questions.
Building Surveys, Farr Cotton, Northampton,A Smith - November 2021Building Surveys, Wigston Magna, Leicester, A Biernatek - November 2021
Building Surveys, Wigan - T Mcewan - November 2021
Valuation Surveys ( Domestic), Haringey - K Pham - November 2021
Building Surveys, High Wycombe, Bucks, Alka - November 2021
Building Surveys, Southport, Merseyside, F Jones - November 2021
Promptness of response : Very helpful and professional
Quality of service : Told me when the report was going to be available and delivered on time
Value for money : Very good value for money I received a thorough report
Professionalism : Has mentioned I thought he acted helpful and professional and followed up with a courtesy call to see if I was happy with the work carried out
Homebuyer Survey, Richmond, North Yorkshire, D Newman - November 2021Promptness of response : Attended promptly and delivered report within agreed timescale
Homebuyer Survey, London, S J Viney - November 2021Quality of service : Comprehensive detailed survey,with repair prices suggested.
Building Surveys, Bishop Auckland, County Durham, John Cross - November 2021Promptness of response : Gold Crest were the first supplier to contact me by phone
Quality of service : The survey was booked in the same week as I contacted them, and I received the completed survey a day earlier than promised
Value for money :
Professionalism : Communication at all stages was good, and the report clear, informative and professionally produced
Building Surveys CV32 5EU Lynn Burridge Mon, 25/10/2021 - 23:45Building Surveys, castle Bromwich, Birmingham, S Bates - November 2021
Promptness of response : Responded well to my requests
Quality of service : The service was second to none
Professionalism : Very professional clear and informative every step of the way Would use them again if required
Valuation Surveys ( Domestic), Licolnshire - J Scotney - November 2021Promptness of response : Quick and simple all they needed was a few details and they done the rest
Quality of service : Waiting on servey to complete
Value for money : Looked like best deal on your site
Professionalism : Yes emails and phone calls were professional
Building Surveys, Uxbridge, Greater London, R Monks - November 2021Building Surveys, Reading - F D'Souza - November 2021
Homebuyer Survey, Enfield, Greater London, B Nambisan - November 2021
Building Surveys, Chester - H Askew - October 2021
Promptness of response : Excellent service
Energy Performance Certificates (EPC), Kettering - J Waters - October 2021Building Surveys, Hungerford - M Swallow - October 2021
Building Surveys, Slelton, Karen Dunn - October 2021
Building Survey, Harrow, R Vowles - October 2021
Building Surveys, Barnet, K Kyaw Thein - October 2021
Building Surveys, Slough - P Mann - October 2021
Building Surveys, Hounslow, London - A Aponte - August 2021
Building Surveys, Maidenhead, D Waugh - August 2021
Building Surveys, Shawbirch, Telford, P Preston - August 2021
Promptness of response : Prompt response. The survey was scheduled and executed in a couple of days after contacting Gold Crest. The report was delivered on time (5 days after the survey).
Quality of service : Comprehensive report delivered on time. Very happy with the result as it pointed out a few uncovered areas.
Value for money : Comprehensive report delivered on time. Very happy with the result as it pointed out a few uncovered areas.
Architectural Design- Extension (1 storey) Thorpe, Surrey, M Santos - August 2021Building Surveys, London - M Bugallo - August 2021
Building Surveys, Hornchurch, Greater London - O Hafiz - August 2021
Building Regulations, London, A Asak - July 2021
Promptness of response : They dealt with my enquiry straight away
Homebuyer Survey, Derby, I Kelly - July 2021Building Surveys, Stonehouse, Glous, J McDonnell - July 2021
Building Surveys, Nottingham - S Rothwell - July 2021
Building Surveys, Coventry - A Hartley - July 2021
Quality of service : There was a small error on the direction the garden was facing in the report, the error was due to the wrong drop down being selected. Resolved within 24 hours.
Building Surveys, Manchester - C Moore - June 2021Building Surveys, Stoke-on-Trent, J Warrilow - June 2021
Building Surveys, Croydon - O Lai - June 2021
Building Surveys, Leicester - J Aitken - June 2021
Building Surveys, Enfield, North London, E. Kwok - May 2021
Building Surveys, Richmond upon Thames, J Adams - May 2021
Promptness of response : . Quick service.
Quality of service : In depth survey. Helpful suggestions
Building Surveys, Mayfield, Staffordshire, A Sharples - May 2021Homebuyer Survey, London - Stefano - May 2021
Promptness of response : Responded promptly to initial enquiry and subsequent queries.
Quality of service : The contact informed me about service and sent through details promptly.
Professionalism : Handled queries with professional manner.
Homebuyer Survey, Bromley, Greater London - Teresa - May 2021Promptness of response : Very pleased with this service. We had immediate response contacts from a number of surveyors in response to our enquiry, all very proactive and responsive.
Quality of service : Yes, very responsive and reacted quickly to our request for a more prompt survey than originally suggested given the time scales we were working to. Fay at Goldcrest was particularly helpful in arranging that to meet our needs, so thanks!
Value for money : Excellent, in view of the issues identified in the survey and the reassurance of the independent valuation for which we paid an extra £75 which was very good value indeed to ensure that our purchase price was fair and reasonable in view of the current state of the market.
Professionalism : Surveyor, Mr K. Saeed, was very professional as we had requested a post report discussion to contextualise some of the points, which was very helpful and Mr Saeed was very accommodating indeed in his advice and guidance on the call, for which our thanks.
Building Surveys, London, C JOYCE - May 2021Homebuyer Survey, London, M Ann Go - April 2021
Quality of service : A thorough survey and useful follow up call, thanks
Building Surveys, Staines, Surrey, J Ellis - April 2021Homebuyer Survey, Sandbach, K Simpson, April 2021
Promptness of response : They were extremely quick to respond to initial enquiry by email within the hour
Quality of service : They met the requirements and were able to give dates to complete surveys and kept to them and the survey report was emailed 3 days before the date given.
Value for money : Not the cheapest but the service given was worth it and great communication
Professionalism : Great communication and advise
Building Surveys, Sandbach, Cheshire, G Tring - April 2021Homebuyer Survey, Bradford, West Yorkshire, Sam - April 2021
Promptness of response :
Quality of service :
Value for money :
Professionalism :
Building Surveys, Sheffiled, South Yorkshire, M Hamilton - April 2021Building Surveys, Hayes, Middlesex, A. J. LARENCE - April 2021
Building Surveys, Birmingham, Walsall, S Ahmed - April 2021
Building Surveys, London, S Bodger - April 2021
Building Surveys, Rainham, Havering, R Begum - April 2021
Promptness of response : I received straight away a quotation from the supplier
Professionalism : Everything was clear and on-time from A to Z
Building Surveys, Watford Hertfordshire, M. Verger - April 2021Promptness of response : Very efficient
Building Surveys, Derby, M Card, March 2021Promptness of response : No delays,quick on the job.
Quality of service : Detailed assessment.
Professionalism : Very Professional.
Building Surveys, Welbeck Abbey, Derbyshire, Mandy - March 2021Building Surveys, Harrow, Outer London, F. Nur - March 2021
Building Surveys, Hillsborough, Sheffield, L Alsop - March 2021
Building Surveys, Harringay, North London, J. Levy - March 2021
Building Surveys, Hayes, Middlesex - Saleh - March 2021
Quality of service : Fantastic service particularly from the surveyor who called me at 8pm one night to explain something on the report
Homebuyer Survey, Cannock, Staffs, H Burlingham - March 2021Promptness of response : I was so impressed by how quickly the surveyor was able to arrange and complete the survey. It enabled us to complete on our property purchase within 7 weeks
Building Surveys, London, S Awan - March 2021Building Surveys, Hounslow, Greater London, R Shah - March 2021
Homebuyer Survey, Bristol, N. Boothe - March 2021
Promptness of response : easy, quick non-intrusive service - all done by e-mail and the report was issued to me ahead of the timescales quoted so very pleased.
Professionalism : Nice to receive a call post survey report to offer any more support or clarity I might need.
Building Surveys, Farborough, Hampshire, J.Ruffle - March 2021Building Surveys, Nottingham, Mr M.Daunt - March 2021
Promptness of response : Responded quickly and the survey was booked.
Homebuyer Survey, Longwell Green, Bristol, Mrs Amrabadi - March 2021Building Surveys, Sheffield, South Yorkshire, S. Chan - March 2021
Promptness of response : All positive
Quality of service : Al positive
Value for money : All positive
Professionalism : All positive
Building Surveys, Alsager, Cheshire East, D Lovatt - March 2021Building Surveys, Yate, J Phillips - March 2021
Building Surveys, Bromley, S Liverzani - March 2021
Building Surveys, Derby, L Green - March 2021
Building Surveys, Liverpool, A Rucinska - March 2021
Building Surveys, Gerrards Cross, Bucks, D Kochhar - March 2021
Building Surveys, London, S Knight - February 2021
Building Surveys, Stockport, Greater Manchester, Laura Mann - February 2021
Building Surveys, Sutton, T Hing YUEN - February 2021
Building Surveys, Inkersall, Chesterfield, Emi - February 2021
Promptness of response : An appointment was arranged very quickly
Quality of service : The surveyor took time to establish the reasons for the survey and what I wanted to achieve from it. Provided a very thorough report
Value for money : I have no previous experience to compare this with, although appears to be in line with guide prices online
Building Surveys, Bristol, N Bressington - February 2021Promptness of response : They rang me within minutes of me enquiring
Quality of service : Excellent service
Value for money : They matched the lowest quote I'd recieved
Building Surveys, Mossley, Liverpool, L Pointon - February 2021Building Surveys, Watford, G Bhupal - February 2021
Building Surveys, London, S Beguelin - February 2021
Building Surveys, London - Adam - February 2021
Building Surveys, Borehamwood, Herts, S Deb - February 2021
Promptness of response : Gold Crest were very prompt in replying.
Value for money : In line with the costs of other surveyors fees.
Professionalism : Gold Crest gave good clear information which was relevant to my needs.
Homebuyer Survey, Ashby-de-la-Zouch, Leicestershire, A Boot - February 2021Building Surveys, Sheffield, N Wood - February 2021
Promptness of response : Very impressed
Quality of service : Format of report was excellent
Value for money : Competitive rates
Professionalism : Very professional in all contact - would highly recommend
Building Surveys, Ripley, Derbyshire, D. Turner, February 2021Building Surveys, London, Juliana - February 2021
Promptness of response : Very quick response. Good quote and survey booked within a couple of hours. Excellent service all round
Quality of service : I knew all the way through the process what to expect and when
Value for money : The survey was good value
Professionalism : Everything was done in a timely manner. All was done by email - paying - report - everything. Just a slight hitch receiving the report but that was a problem my end and it was very quickly sorted. I would definitely use this company again if I needed to
Building Surveys, Barney, Y Green - February 2021Building Surveys, Derby, M Walker - February 2021
Promptness of response : Responded immediately excellent
Quality of service : We have engaged good rest surveyors on a previous occasion and can say the service was excellent once again
Value for money : Fair pricing
Professionalism : Very professional service excellent communication
Homebuyer Survey, Brownshills, Walsall, J Dale - Janaury 2021Homebuyer Survey, Bristol. Mr. Pickett - Jan 2021
Professionalism : Quick response, smooth communication, professional service, vaue for money, all boxes ticked, 5 stars company, strongly recommended, I will be returning customer
Building Surveys, Birmingham - Agnieszka - December 2020Building Surveys, Sheffield, A.Donaldson - December 2020
Promptness of response : Great communication and assistance throughout. I was able to get the survey booked in within days of first contact.
Value for money : Competitive pricing.
Professionalism : professional throughout the conduct of the survey and a detailed report promptly issued.
Building Surveys, Birkenhead, K. Boone - January 2021Building Surveys, Belper, Derbyshire, J Clarke - January 2021
Promptness of response : Immediate contact with a follow the next day. Not in a pushy way
Quality of service : Lady I spoke to was polite and confident in her voice which gives me confidence in their service
Value for money : Seemed to be middle of road. Had some quotes higher and some lower
Professionalism : When I had to call back, I spoke to a man and again the same politeness, professionalism and confidence. Emails received promptly and updates received via email and text.
Homebuyer Survey, Moreton, Wirral, S Moody - January 2021Building Surveys, Barnet, Greater London, A Asghar - January 2021
Building Surveys, Wigan, J Mackay - January 2021
Promptness of response : Polite and supportive
Quality of service : Had the ability to hold assessment due to the sale falling through
Value for money : Adaptable and realistic
Professionalism : All contact staff highly professional
Building Surveys, Nottingham, P Hailwood - January 2021Promptness of response : Very promote with responding and answered all my questions along with providing the survey on the schedule time without delay.
Quality of service : They have met my requirements, excellent service. Solicitor questions on survey the response was very prompt and excellent advise.
Value for money : Excellent value for money, detailed survey. Very friendly and helpful for the price i have paid.
Professionalism : Very professional response to my questions.
Building Surveys, Bristol, A Carew - December 2020Building Surveys, Liverpool, R Dunning - December 2020
Promptness of response : Very good surveyor provided clarity and was very helpful
Quality of service : Was honest and assisted me on what to prioritise in the survey
Value for money : Yes because the call no rush helped me make up my mind
Professionalism : Very thorough surveyor thank yiub
Building Surveys, Harrow, Middlesex, A Geraghty - December 2020Building Surveys, Altrincham, Greater Manchester, C Ubah - December 2020
Building Surveys, Nottingham, A E Oer - November 2020
Promptness of response : In these times where most places state they have delays Gold Crest responded promptly and got the job done in a very reasonable time frame. Was impressed (especially considering a few other places were booking weeks in advance).
Quality of service : Thorough detailed information was given tailored to my needs for me to make an informed decision and the final report was detailed but well written so even laymen can understand.
Value for money : Again other places I looked had bumped up their prices during these difficult times but, for like for like work, Gold Crest provided great value for money.
Professionalism : Professionally spoken and communicated with in a pleasant understandable manner
Building Surveys, Luton, Muriam - December 2020Promptness of response : Very fast an efficient
Quality of service : The survey was carried on the date indicated and the report arrived on the day stated. The report was very comprehensive and we were very happy with the service provided.
Value for money : Extremely good value for money.
Professionalism : Very professional. I will use them again and I highly recommend Gold Crest Chartered Surveyors.
Building Surveys, Dunstable, G Goodway - December 2020Building Surveys, Chesterfield, Derbyshire, R Dunn - November 2020
Building Surveys, Sevenoaks, Kent, K Eaton - November 2020
Homebuyer Survey, Stafford, B KINNERSLEY - November 2020
Promptness of response : V quick follow-up to offer appointment after I requested quotes for surveys
Quality of service : I understand surveyors are following guidance when they draw attention that services to a property need a check by qualified person but it wasn't clear on the report. It was marked as needing urgent attention which resulted in me generating an enquiry to ask why marked as urgent but no details in report to explain. It would only have taken one short sentence. Clarity is essential and would reduce time wasted
Value for money : Rapid booking of survey and quick turnaround for report. Slightly let down by some points in survey not being very clear.
Professionalism : Rang in with enquiry but instead of operator taking down details and forwarding on to correct person, I was asked to email in. I did email but got no response. I was contacted a few days later by someone checking if I'd received the report so I asked her about a reply to my enquiry. She said she had forwarded my query on that day but didn't mention if it had already been forwarded when I first emailed in. A few days later I emailed to check if someone was going to get back to me. The previous time I'd used this service the customer service and follow up was excellent but this time was just about satisfactory
Building Surveys, Wixams, Bedford, O L Man - November 2020Promptness of response : Speedy work
Quality of service : No problems
Value for money : As all correspondence was phone, emails and messages. Work should be less.
Professionalism : All good
Building Surveys, Solihull, West Midlands, J Delaney - November 2020Promptness of response : Almost immediately I re wives an email confirming the quote and with details of how to get in touch with them.
Quality of service : The survey was booked in quickly and the report even provided a day earlier than expected. The report itself was detailed and gave us an estimate of cost for any repairs. It was well explained in layman's terms and allowed for us to make our own judgement on what we needed to have done to the property.
Value for money : According to internet searches, the price was very competitive and the report itself, very detailed.
Professionalism : We were only in contact via email, at my request but all correspondence was professional and informative. I particularly liked the mock report that was initially sent out so that I knew what to expect from my actual survey report.
Building Surveys, Belper, Derbyshire, S Williams - November 2020Building Surveys, Coventry, West Midlands, K Newbold - November 2020
Promptness of response : Replied on a Friday night within minutes.
Quality of service : Very thorough survey and received quickly
Building Surveys, Worcester, D McCreadie - November 2020Quality of service : They were very helpful
Homebuyer Survey, Guildford, Surrey, C Harold - November 2020Building Surveys, Coventry, West Midlands, H Clarke - November 2020
Promptness of response : Very quick and very accommodating
Quality of service : Easy to read and understand and met deadlines set out.
Value for money : Great value compared to other quotes
Professionalism : Great and professional communication both over email and phone.
Building Surveys, Leamington Spa, Warwickshire, T Wakeford - November 2020Promptness of response : Overall very good, it was easy to get hold of them on the phone, and they responded to all my queries prior to placing the booking. After initially accepting the terms and conditions and placing, I had expected to hear back from the supplier to arrange a booking, particularly as I'd spoken with them about the need to complete the survey quickly. Once I followed this up with them, they were very responsive, and arranged a survey within the same week.
Quality of service : The survey I received was comprehensive, and highlighted some issues I would not have been aware of without the survey.
Value for money : This is the first time I have booked a survey on a property: the quote from this surveyor seemed reasonable and was lower than quotes I had received from competitors for the same service. I am particularly happy with the fact that the survey was completed within a reasonable time frame.
Professionalism : The person I spoke to on the phone gave a good impression of the company, and I was kept informed of when they survey was taking place, and when to expect the results.
Building Surveys, Coventry, K Weston - November 2020Promptness of response : Great communication
Quality of service : Detail report with loads of useful advice
Value for money : They were not the cheapest supplier but their reviews convinced me to choose them as everyone was please about the communication, quality of work and promptness. I am please I did.
Professionalism : Always professional
Building Surveys, Sutton Coldfield, West Midlands, Mihnea G - November 2020Building Surveys, Sheffield, G Sortland - November 2020
Building Surveys, Rotherham, Andreea-Maria M - November 2020
Professionalism : Really happy with the service we received and the communication throughout the whole process.
Building Surveys, Birmingham, J Lala - October 2020Building Surveys, Rotherham, South Yorkshire, D Greenfield - October 2020
Promptness of response : Gold Crest responded quickly and efficiently.
Quality of service : I was pleased with the detail of their report and found it very useful
Value for money : The fee was reasonable
Building Surveys, London, A Francis - October 2020Building Surveys, Leyland, Lancs - Reena - October 2020
Promptness of response : Overall did a great job
Quality of service : Excellent details and photos in the report
Professionalism : Great job
Building Surveys, Tunbridge Wells, R Chenery - October 2020Promptness of response : They responded quickly on email, however I was never able to get through to them over the phone, so I suggest getting in touch over email. The estate agent also had problems getting through to them over the phone when booking the appointment (which could not be booked on email, as it was a live booking system that had to be done over the phone)
Building Surveys, London, Ellen - October 2020Promptness of response : Goldcrest had the best availability at a busy time and were very prompt in following up with me after my initial quotes. The report came back within a week as promised and was very thorough.
Quality of service : We were very impressed with the sample survey Goldcrest provided when we were reviewing our decision. We were buying a house in need of much work and were looking for a report which would include clear estimated costs and Gold Crest came through, costing all issues and providing a clear summary and total estimate for all works at the end of the survey. Our surveyor Alan Bolton was local to the area, and spent over 4 hours at the property. We were incredibly impressed with the thoroughness and attention to detail offered, and after following up with further surveys that he recommended have uncovered a number of issues we would never have found ourselves. I would strongly recommend them to anyone looking for a full building survey as part of a property purchase.
Value for money : We went with Gold Crest as they offered the most competitive rates but also because they offered the strongest sample survey based on providing estimates of costs for work.
Professionalism : Both Goldcrest and the local surveyor we worked with were professional and knowledgeable. We were incredibly impressed with the thoroughness and attention to detail offered
Building Surveys, Sheffield, Cat D - October 2020Promptness of response : Goldcrest were very helpful over the phone and booked my survey in quickly.
Quality of service : I found the survey itself to be a little less detailed than I was hoping for but I was able to have a long follow up conversation with the surveyor which helped clarify any issues I felt needed further explanation.
Value for money : The building survey was reasonable priced.
Professionalism : I was given the option to talk to the surveyor direct and he called me at a convenient time. This was very useful
Building Surveys, Hastings, Caroline H- October 2020Building Surveys, London, Mr Fatih - October 2020
Promptness of response : Contacted me by email within an hour of enquiry,
Quality of service : Good service reminder call to make sure all ok before survey date.
Professionalism : Surveyor drew serious safety fault to my attention & gave approximate repair costs. Several expensive repair issues where highlighted that required resolving to prevent serious future problems with the property. Very glad I had a survey and did not buy this property blind as I would not have been aware of the repair costs need.
Building Surveys, West Hallam, Derbyshire, Mr N Wright - September 2020Promptness of response : Professional, friendly and promo service. Extremely happy with my survey
Quality of service : Most thorough report I've received from any building surveyor
Value for money : One of the cheapest quotes that came through!
Building Surveys, Bromley, Middlesex, A Quinton - September 2020Promptness of response : Goldcrest responded within 6 hours with a full quotation together with a sample survey. Very good service
Quality of service :
Value for money : Excellent value - the survey was very well presented and easy to understand. I was able to make contact with the surveyor and had points of the survey expanded and clarified.
Professionalism : The surveyor was very professional, efficient and prompt in their dealings with me.
Building Surveys, Matlock, Derbyshire, P Fedrick - September 2020Promptness of response : After initial contact, I found this was a national concern and as I wanted a more personal service I went elsewhere
Building Surveys, LIttle Stoke, Bristol, P Rudge - September 2020Building Surveys, Swadlincote, Derbyshire, T Fletcher - September 2020
Building Surveys, London, M MacAvock - September 2020
Promptness of response : They text and emailed straight away.
Quality of service : The report was of excellent quality and very detailed. Giving excellent advice and estimate for cost of defects.
Value for money : We went for a building survey report which was cheaper than some of the home buyers reports we received quotes for.
Professionalism : Very swift, kept me updated and easy to talk to. I highly recommend Gold Crest surveyors
Building Surveys, Coventry, Mireille - September 2020Promptness of response : The service pre-visit was efficient and the office staff I dealt with pleasant. I was kept informed of the progress before the visit and the timescales for completion of the report.
Quality of service : The report was sufficient. However, I was disappointed with the inability of the surveyor to call me after the survey for a 5-minute call to establish whether there were any concerns at a high level. The call was cancelled three times and eventually never took place. I was forced to make a complaint. Whenever I have had surveys in the past, the surveyor makes a point of calling to provide the highs/lows of the survey prior to the report being sent out. I was particularly disappointed that the surveyor was unable to do this in my case.
Value for money : The price of the survey was not overly expensive. However, the level of personal service was less than I expect.
Professionalism : No additional comments.
Building Surveys, Pinner, Middlesex, Mr Lucien C - September 2020Quality of service : Customer service has been great, the survey hasn't been carried out yet as I needed it for the end of the month. However, I've used Goldcrest before and they were fab.
Building Surveys, Matlock, Derbyshire, K Addison - September 2020Building Surveys, Sevenoaks, Kent, Darren T - September 2020
Promptness of response : Straight away had emails and phone call next day.
Quality of service : Got organised and quick responses
Value for money : Was cheaper than the other quote.
Professionalism : Very quick response and sent documents promptly.
Building Surveys, Dudley, C Adams - September 2020Promptness of response : Gold crest was very helpful and very quick with the survey report would definitely use them again
Quality of service : Great service l
Value for money : Gold crest was great value for money
Professionalism : Gold crest was professional from start to finish and when we need to use them again we will definitely in contact with them straight away
Building Surveys, Burton-upon-Trent, Staffs, P Carolan - September 2020Homebuyer Survey, Ivinghoe, Bucks, E Nesbit - September 2020
Promptness of response : Very professional service
Quality of service : I believe that it was good value
Professionalism : I would definitely recommend this company! Easy to book , they kept me informed every step of the way ,I believe my survey has saved me a lot of money!!
Building Surveys, Hednesford, Staffs, L Sealey - September 2020Planning Permission, London, P Patel - September 2020
Promptness of response : Very quick response
Quality of service : Good
Value for money : Seemed very reasonable
Professionalism : Excellent
Building Surveys, Stafford, S Lay - September 2020Building Surveys, Kidderminster, Worcestershire, Z Pall - September 2020
Building Surveys, Gillingham, Kent - Nafie - September 2020
Quality of service : Excellent service from start to finish. Quote was competitive and the survey top class, would definitely use again
Building Surveys, Potters Bar, Herts, K Aves - September 2020Homebuyer Survey, Harrow, Middlesex, R Arora - September 2020
Building Surveys, London, K Taussig - August 2020
Building Surveys, Mansfield, Notts, J Griffiths - August 2020
Homebuyer Survey, Somercotes, Derbyshire, S Clarke - August 2020
Promptness of response : Fantastic, kept me informed at every stage, managed to meet my urgent need.
Quality of service : Brilliant, I needed a survey quickly, they sorted an appointment straight away then managed to do the survey earlier knowing this would be a big help.
Value for money : Very good value, brilliant service, would highly recommend.
Professionalism : Very professional, kind and couldn't stress enough that if I had any questions to just call. Furthermore, members of the team called regularly to keep me in the loop and make sure I was happy.
Building Surveys, Stafford, D Pearce - August 23020Building Surveys, Rochester, A BLAKE - August 2020
Homebuyer Survey, London, J SCHWARZ - August 2020
Promptness of response : It took some 2 weeks for the survey to be arranged, but this may have been the result of accommodating the availability of the owner.
Quality of service : A very comprehensive report was provided detailing the work required plus an estimate of the cost.
Value for money : A worthwhile exercise that may save future unnecessary expense.
Professionalism : The report was delivered on time.
Building Surveys, Lowton, Warringhton, E Smith - August 2020Building Surveys, Leamington Spa, Warwickshire, L Bowen - August 2020
Promptness of response : The survey was booked in quickly and I received a colour brochure to describe the findings of the survey.
Quality of service : Many things could not be investigated due to access which meant I could not get a full picture of the property. However, the questions raised from the survey were mostly answered by the current owners when asked.
Building Surveys, Watford, J Walsh - August 2020Building Surveys, Ashford, Kent, M Clarke - August 2020
Promptness of response : Quick quote & follow up by email , as requested . I called once decided & so far am happy with how my request is being handled
Quality of service : On the phone when I called , professional and polite , double checked what I needed / was doing and actually saved me some money by recommending a different type of survey which meets my needs.
Building Surveys, Derby, Lorraine - August 2020Promptness of response : Any questions raised was answered straight away even after payment was made.
Quality of service : Visit and report was done on time. Advised about issues with property on the same day as report was done.
Value for money : Report very detailed and easy to understand even for not professional.
Professionalism : Phone call made as promised on the day of the inspection.
Building Surveys, Bristol, Maris B - August 2020Promptness of response : They emailed me immediately with a quote and more information
Quality of service : Did the survey today, really efficient!
Value for money : Reasonable price for full building survey
Professionalism : Really good communication
Building Surveys, Belper, East Midlands, P Almond - August 2020Quality of service : Great and professional to deal with. Thanks
Building Surveys, Romford, Essex, R Slater - August 2020Building Surveys, Amesbury, Wiltshire, B Adams - August 2020
Building Surveys, Stoke on Trent, R Croydon - August 2020
Building Surveys, Swadlincote, Derbyshire, W Hall - August 2020
Building Surveys, Bedford, O L Man - August 2020
Building Surveys, Borrowash, East Midlands, I Stewart - August 2020
Promptness of response : Timely response
Quality of service : Good job
Value for money : I was thinking it would be cheaper but no problem
Professionalism : He was professional
Building Surveys, Derby, A J Ojo - August 2020Promptness of response : Very professional
Quality of service : Did everything they said they would
Value for money : Fair price
Professionalism : Polite,Friendly,Great communication.
Building Surveys, Westhoughton, Bolton, K E Anderson - July 2020Building Surveys, Croydon ,C Bothma - July 2020
Homebuyer Survey, Southport, K Robinson - July 2020
Professionalism : Kermanj Saeed. Was the surveyor and as requested was prompt in calling as scheduled to give us an update .
Homebuyer Survey, London, G Kher - July 2020Building Surveys, Stretford, Manchester, K Barker - July 2020
Homebuyer Survey, Trowbridge, Wiltshire, V Brownin - July 2020
Building Surveys, Bakewell, Derbyshire, M Willingham - July 2020
Promptness of response : Called within minutes of applying online. Went through everything I needed and how much it would cost. Within 10 minutes I had booked a valuation.
Value for money : Not the cheapest and not the most expensive but happy with the cost.
Professionalism : From making the booking to receiving my valuation they were very professional and answered any questions we had throughout.
Building Surveys, Rainworth, Mansfield, M Hook - July 2020Building Surveys, Forest Town, Mansfield, J Skinner - July 2020
Promptness of response : It was all organised in about an hour.
Quality of service : My questions were answered and their services were explained to me.
Value for money : I was happy with the price.
Professionalism : I was kept informed with what was happening and when. The report from Andrew Maw was detailed and understandable.
Building Surveys. Carole B, Wirral, June 2020.Building Surveys. M Miller, West Drayton, June 2020.
Homebuyer Survey, Southport, Lancs, A Place - May 2020
The Local Surveyors Direct website was fast. Excellent service.
Building Survey, Blackburn, Michael - May 2020Building Surveys, Weston-super-Mare, L Staines - April 2020
Building Surveys. Naima A, Charing Cross, London, April 2020.
Professionalism : Very good service
Building Surveys. Joanne B, Waltham Forest, April 2020.Building Surveys. N Felter, Biggleswade, March 2020.
Building Surveys, Blackburn, Lancs, M Staniford - March 2020
Promptness of response : Excellent communications to and fro. Achieved a full buildings survey in the agreed Time-span. Quality report covering all areas.
Building Surveys, Gamlingay, Cambridgeshire, F Mead - March 2020Building Surveys. Kathy, Wembley, March 2020.
Building Surveys. B Scarlett, Oxford, March 2020.
Building Surveys. M Wright, Bristol, March 2020.
Building Surveys, Nottingham, A Lambley - March 2020
Promptness of response : Great communication from the outset.
Quality of service : Provided a sample survey for us to review as part of the initial communication. All calls and emails were courteous and professional.
Value for money : Their costs were competative.
Professionalism : Excellent customer service at all times.
Building Surveys, Ashton-under-Lyne, Lancashire, H Tiley - March 2020Promptness of response : Gold Crest responded promptly to all requests and were very helpful
Quality of service : A very comprehensive survey and a phone call to offer help if needed
Value for money : Very good value and a good discount
Professionalism : All communications were were very professional
Building Surveys, Handsacre, Staffs,T Kelsall - March 2020Building Surveys, Oxford, R Wiggans - February 2020
Promptness of response : Heard back from the supplier within an hour with a quote. Fantastic service.
Quality of service : The supplier answered my questions regarding the difference between the surveys and gave me a recommendation that suited my needs.
Value for money : Good value for the service
Professionalism : Very professional supplier and am very happy with their overall service
Building Surveys, Abbots Langley, Hertfordshire, A DAWODU - February 2020Promptness of response : Excellent communication
Quality of service : Excellent seevice
Value for money : Best value
Professionalism : Excellent service from point of contact to completion of survey would highly recommend
Homebuyer Survey, West Bromwich, J Dale - February 2020Promptness of response : Excellent
Quality of service : Can't fault the service
Value for money : Excellent
Professionalism : Very professional service
Homebuyer Survey, Walsall, S Williams - February 2020Promptness of response : I received a phone call about 1 minute after sending the request and the surveyors also offered me a discount. Well done Gold Crest!.
Quality of service : Rapid and excellent quality report available to download 3-4 days after the survey.
Value for money : Excellent customer service and efficiency.
Building Surveys, Barnet, North London, M Wilding - February 2020Promptness of response : An efficient, prompt service at a reasonable fee. Their report was detailed and quickly emailed.
Building Surveys, Ockbrook, Derbyshire, P Smith - February 2020Promptness of response : Excellent response to all my questions. Admin staff at Gold Crest are knowledgeable, professional and efficien. Lovely people.
Quality of service : Gold Crest employ a local surveyor, who we were very impressed with. The report was very thorough and detailed with photographs of every aspect covered in the report.
Value for money : For the level of detail, thoroughness of the report, surveyor's knowledge, and timely manner within which the whole matter was executed, I believe the survey represents good value.
Professionalism : We needed the survey done in very quick time and I requested that the surveyor call me just to provide quick feedback on his findings. He was happy to do this, and gave me quite detailed feedback, which I was most grateful for.
Building Surveys, Bristol, G Samuelson - February 2020Building Surveys, Croydon, J A Smith - February 2020
Promptness of response : Received a quote within 24 hours of submitting the request for the survey. The workflow was clearly explained. Pay first, receive the report within a week. Online samples provided so I knew what the report format would look like.
Quality of service : Received detailed report bang on time.
Value for money : Gold Crest provided a highly competitive quote for the job, when other suppliers were quoting me 3 times the price for what, per their own samples, was ostensibly the same deliverable. I would note that the property we are buying is under 20 years old and in excellent condition. For an older property or one with known structural issues, it may make sense to select a more local but expensive firm.
Professionalism : My dealings were with the customer service folks, not the surveyor directly. Everyone I spoke with was very polite, courteous and able to retrieve my file details over the phone and answer my questions.
Building Surveys, Weybridge, Surrey, J Mushlin - February 2020Building Surveys, London, X Luo - February 2020
Value for money : I think so but not sure. Need to check it against the first survey they did for me when I purchased the property originally. It turned out that they were one and the same! I liked the actual surveyor Andrew that did the work though
Professionalism : Gave me more help then was required of him
Building Surveys, Wallasey, Merseyside, A Donnelly - February 2020Professionalism : Very pleased. Thank you.
Building Surveys. F Kofi, Fulham, February 2020.Building Surveys, Cotswold, W Smith - February 2020
Building Surveys, Oxfordshire, W Smith - February 2020
Building Surveys, Loughborough, H Patel - February 2020
Promptness of response : Excellent service throughout.
Quality of service : 5*
Value for money : 5*
Professionalism : 5*
Homebuyer Survey. S Tedesco, Preston, January 2020.Building Surveys, Chatham, Medway, Mr G Blake - January 2020
Building Surveys, Kidderminster, Worcestershire, D Malin - January 2020
Promptness of response : Very quick response to my initial request. There was a bit of slowdown after that but everything was pretty fast overall. The survey was performed 7 days after I agreed to go ahead. Then, it took 7 days for the report to be generated and sent by e-mail. I think a total of 14 days is a quite timescale.
Quality of service : I never met the surveyor personally as I was not on site. The report had the detail and quality I expected, including some photos and recommendations.
Value for money : The building survey report had the level of detail I expected. The price was one of the most competitive in the area.
Professionalism : There was a bit of confusion with the dates on which the survey had to be booked and a few emails and calls going back and forth were required. Other than that, I am very satisfied with the service.
Building Surveys, London, Antoni - December 2019Building Surveys, Drybrook, Glous, M L Manning - December 2019
Building Surveys, Ascot, B.Moore - December 2019
Professionalism : Very happy with them and the price was very reasonable.
Building Surveys Derby, J Coleyshaw - December 2019Quality of service : Report provided within the time frame given
Value for money : Very comprehensive
Building Surveys, West Molesey, Rachel - December 2019Homebuyer Survey, Gedling, Dara - November 2019
Building Surveys. R Jobs, St Albans, November 2019.
Promptness of response : Within seconds we had confirmation of our enquiry and were contacted first thing next morning. Nearest company was 6 hours later
Quality of service : Very friendly and efficient they answered all questions and even rang me after the servey to ask if we needed any help. Great service. A.The 10% discount was nice too.
Value for money : For the detailed servey we recieved, the speed at which it was done and all the support fantasticbservice would recomend them.
Professionalism : Always polite and not constantly in your face they did the job and were there to support you.
Building Surveys, Telford, West Midlands, P J COLTON - November 2019Homebuyer Survey, Milton Keynes, J Smith - November 2019
Quality of service : Good quote but I am now not moving. However, this is a good service, I would use again.
Building Surveys, Redhill, Surrey, E Clark - November 2019Homebuyer Survey, Long Eaton, Notts, I Lamb - November 2019
Homebuyer Survey, Kidderminster, Nick - November 2019
Building Surveys, Bristol, Iveta - October 2019
Promptness of response : Came back very quickly with a firm price.
Quality of service : I am very pleased with the report which gives clear guidance as to the things that I need to be aware of. In particular the surveyor had taken notice of the alterations that I have in mind for the property and gave useful guidance as to the feasibility of my plans and who I need to consult going forward.
Building Surveys, Llangrove, Herefordshire, G Sturgess - October 2019Promptness of response : Good response
Quality of service : All reports satisfactory
Value for money : Very good communication
Professionalism : Happy to recommend work
Home Condition Surveys. J David, Dagenham, October 2019.Building Surveys, Virginia Water, Chris - October 2019
Promptness of response :
Quality of service :
Value for money :
Professionalism :
Building Surveys NW1 Chris Mader Mon, 07/10/2019 - 16:58Did have to chase for the survey as they didnt send it when they said they had.
Homebuyer Survey,Harlow, Samantha - October 2019Building Surveys, Swindon, William - October 2019
Building Surveys, London, Abi - October 2019
Promptness of response : I received an email and phone call very promptly. We discussed my specific requirements and they then supplied an emailed quote with their terms of business.
Quality of service : The surveyor was at the house for around 2 hours. He was polite and professional. The report sent through was comprehensive and easy to understand. I was contacted by phone just before the report was emailed over and then again the following morning to check I had received it, and whether I had any queries
Value for money : Their quote was comparable with others that I received
Professionalism : Prompt communication and comprehensive survey
Building Surveys, Maidenhead, Lisa - October 2019Building Surveys. S Heywood, Barking, October 2019.
Promptness of response : Gold crest was the very first one to email me. And was the cheapest. Because of using localsurveyorsdirect website, had £100 knocked off the total price. Would recommend gold crest surveyors but would also recommend localsurveyorsdirect to book it through to save yourself some money. Was also very happy with the report. Very easy to read and used a traffic light system to report. Green good, Amber a bit dodgy and red needs urgent attention
Building Surveys, Cannock, Staffordshire, A Manktelow - October 2019Promptness of response : Gold Crest contacted me instantly by phone and e-mail.
Quality of service : Gold Crest kept me informed every step of the way and contacted me frequently with updates. They kept within the agreed timescales.
Value for money : Gold Crest were the second cheapest quote I received on this price comparison site however I am glad I went with them as the report was very detailed and the service was second to none.
Professionalism : Gold Crest were always polite and helpful when I contacted them and made several follow up calls to see if I had any queries after receiving the report. Cannot fault them!
Homebuyer Survey, Ilford, Preet - October 2019Promptness of response : Initial contact immediately and surveyor contacted the next day to arrange appointment
Building Surveys, Derby, Mrs J Barkess - September 2019Building Surveys, Woodford Green, Mona - September 2019
Homebuyer Survey. D Cochrane, Birmingham, September 2019.
Home Condition Surveys, London, L Mitchell-Alleyne - September 2019
Building Surveys, Birmingham, Kyle - September 2019
Quality of service : It took a week for the survey report to come through. The report was vague, the valuation was exactly the price we agreed with the seller, this leads me to believe that this process is 'play it safe' from the surveyor.
Survey, London, Z Hussain - September 2019Their quote was reasonable and they promptly contacted me to confirm the quote and to schedule a date and time for the survey. Although they missed out a small segment on their first visit to the property, this was completed at a second visit, and a supplementary report produced with no additional charge.
Building Surveys, Northolt, Gabriel - September 2019Building Surveys, London, Elise - September 2019
Building Surveys, Birstall, Prakash - September 2019
Promptness of response : Took a week to get someone booked in and a further week to get the report
Quality of service : So many caveats the report was fairly useless. Didn't look at drains as cover too heavy, didn't inspect the roof off the floor due to H&S, didn't look behind furniture, didn't go in roof spaces, can't say whether walls are load bearing or stud. When asked specific questions it was basically "I can't give you more info, you need an expert for that"
Value for money : Would not spend £600 on a survey with such limited validity. If we had had the house cleared of furniture and carpets I doubt it would have been any different. We paid for the more expensive report rather than cheap homebuyers and very disappointed with the depth of report - much of it cut and paste, poor grammar etc
Professionalism : Hid behind standard phrases rather than answering the question
Homebuyer Survey, Shrewsbury, Shropshire, P Davis - August 2019Homebuyer Survey. R McCabe, Liverpool, August 2019.
Building Surveys, Derby, Derbyshire, J Poyser - August 2019
Homebuyer Survey. S Holliday, Loughborough, August 2019.
Homebuyer Survey. P Papadakis, Altrincham, August 2019.
Promptness of response : I booked the home buyers report survey and was happy with service received from Gold Crest and also with price.
Homebuyer Survey. WD Noel, Luton, August 2019.Promptness of response : V prompt
Building Surveys. P Lowe, Telford, August 2019.Building Surveys, Southend on Sea, Essex, A Lobley - August 2019
Promptness of response : Response to emails were quick
Quality of service : Well priced and they delivered as per the agreed timeline.
Building Surveys. A Choudhury, Romford, August 2019.Building Surveys. A Rae, Nottingham, August 2019.
Quality of service : Thank you to this surveyor their in-depth report allowed us to identify that the house we were going to purchase was of non-standardised construction. As a result this provided information to enable us to make a decision that the property was not worth investment.
Value for money : Very in-depth report for both parts in disrepair and in good condition.
Building Surveys. L Setchell, Swindon, July 2019.Promptness of response : Very prompt response.
Quality of service : The service was very professional, met all requirements and was well executed
Professionalism : Excellent customer service. would recommend and use again.
Building Surveys. H.Scott, Leicester, July 2019.Promptness of response : One of the first providers to respond
Quality of service : Really thorough survey (though I've never had one before to compare). Would have been very useful if I had been in a position to negotiate and wonder if it is a bit alarming (lots of red!) on purpose to achieve that end. I haven't had a chance to get any of the recommended work done (still int he process of buying the house!) so not sure how accurate the quotes provided will be, but the work mentioned all seems in line with other research so am confident it is correct.
Value for money : Definitely the cheapest option and by half in some cases. I was really using it as a buy or not buy exercise rather than wanting nuanced details, but this survey exceeded my expectations.
Professionalism : I did not meet the surveyor but I know he was accompanied by the vendor and they have made no comments or complaints. The report is very professional.
Building Surveys. N Widdess, High Wycombe, July 2019.The website provided quotations and follow up that was highly professional. Gold Crest offered a very good service that was comprehensive.
Building Survey, Ascot, Berkshire, F.Connolly - July 2019Homebuyer Survey, London, T Kovacheva - July 2019
Promptness of response : Able to book and pay for survey quickly- Very professional helpful staff on phone when spoken to.
Quality of service : I had a full structural survey done on a 3 bed terraced property which I believed was ready to move in and decorate. Survey revealed major structural faults with the walls, roof plus other internal defects which estimated costs to rectify would be approx £40,000. Survey was very detailed and used a traffic light system to highlight the seriousness of any issues raised, mine coming up mainly red!!! Needless to say with this information I pulled out of the purchase of the house with immediate effect saving me much money, time and heartbreak in the long run.
Value for money : Best £347 I have ever spent as it saved me between £20,000- £40,000 in repairs to a house I was going to buy.
Building Surveys, Carlton, Notthingham, M Littlewood - July 2019Promptness of response : Need to wait for a couple of weeks but that is down to their availability
Value for money : They saved more than I paid them, and gave me a level of peace of mind. So I would say yes
Building Surveys, Nottingham, Dan - July 2019Quality of service : Excellent detailed survey. Booked in within days.
Homebuyer Survey. S Booth, Romford, July 2019.Promptness of response : Email within 24 hours
Value for money : Quote was very similar to the one I received. Didn't select however just because we preferred the other surveyors
Building Surveys, Ford, Shrewsbury, M East - July 2019Building Surveys, London, P Mcdougall - July 2019
Building Surveys. Neda, Sunbury-on-Thames, July 2019.
Homebuyer Survey. J Brown, Stanford-le-Hope, July 2019.
Building Surveys. Kate - Hemel Hempstead, July 2019.
Building Surveys. S Cetin, Wokingham, June 2019.
Homebuyer Survey. L Wolstenholme, Surbiton, June 2019.
Homebuyer Survey, Stanford le Hope, Thurrock, J Brown - June 2019
Promptness of response : Seems that they allow a certain period of time before making contact. I like this
Value for money : Offered special offer to having a survey done
Professionalism : Can not commit to feedback yet, as survey was only completed this week
Building Surveys, Hinckley, Leicestershire, D Harris - June 2019Promptness of response : I received a phone call within 5 minutes of submitting my enquiry.
Quality of service : The report provided was well laid out and easy to understand.
Value for money : The service provided was of excellent value.
Professionalism : Professional and courteous staff.
Building Surveys, Basildon, Essex, A Akinsemoyin - June 2019Homebuyer Survey, Croydon, J Davis - June 2019
Building Surveys, North Ascot, Berkshire, F Connolly - June 2019
Homebuyer Survey, Tredegar, Wales, S Thomas - June 2019
Building Surveys, Wokingham, Hazel - June 2019
Quality of service : Report was excellent and very detailed
Value for money : Very competitive
Professionalism : Amanda was excellent, friendly, professional and competent. She went out of her way to help me and resolve an issue I had
Building Surveys Llantwit Major, Mary - June 2019Promptness of response : Very professional approach and i will recommend to anyone.
Home Condition Surveys, Bracknell, Dileep - June 2019Architectural Design- Loft Conversion. Fiona, West Green, London, May 2019.
Building Surveys, Leicester, Rebecca - May 2019
Promptness of response : I would of put strongly agree but I had to call twice that I hadn't received the hard copy which I requested but when called I received next day which I was very pleased.
Quality of service : Jyair Gave very good advice over the phone well pleased.
Value for money : Yes gave me a very good deal. Will use again and recommend my family in the future.
Professionalism : Yes and the star rating was good
Building Surveys, Romford, Aslam - May 2019Quality of service : Great service, and detailed report.
Value for money : Provided a 10% discount as I have used them before.
Building Surveys, Gorseinon, Adam - May 2019Promptness of response : 9
Value for money : The survey was done last Tuesday so we haven't received the report yet. However I met the surveyor at the property and he gave me relevant information.
Building Surveys, LOUGHBOROUGH, A Stockley - May 2019Promptness of response : Staff dealing with the initial request and booking were responsive throughout. However direct communication to the Surveyor was difficult.
Quality of service : Due to no communication I felt in the dark, no updates from the Surveyor.
Value for money : The report was detailed enough once it arrived.
Building Surveys. N Hussain, Blackburn, May 2019.Building Surveys, WIGSTON, Leicstershire, A Cawley - May 2019
Homebuyer Survey, STAFFORD, A Sheppard - May 2019
Building Surveys LONDON - Valerio - May 2019
Homebuyer Survey, HEBDEN BRIDGE, Yorkshire, R Day - May 2019
Homebuyer Survey, Coventry, Lesley - May 2019
Prompt reply, pricing and advice given. Didn't use their services as I had a choice from five but I would definitely consider again.
Building Surveys, Leicester, Kevin - May 2019Building Surveys - Wendy, Abertillery, April 2019.
Building Surveys, Crowthorne, Kollol - April 2019
Homebuyer Survey. N Ramsden, Preston, April 2019.
Homebuyer Survey. A Hubbard, Thetford, April 2019.
Homebuyer Survey, LONDON, M McDowell - April 2019
Building Surveys, Luton, Jerome - April 2019
Homebuyer Survey, Swindon, Svetlana - April 2019
Building Surveys. D Sandhu, Twickenham, April 2019.
Homebuyer Survey. F Chapman, Leeds, April 2019.
Value for money : Survey was completed within a week and I received the report a few days later at a very competitive price.
Homebuyer Survey. P Preston, Loughborough, April 2019.Promptness of response : Responded within 1 day.
Quality of service : Comprehensive report.
Value for money : Competitively priced.
Building Surveys, NORTHALLERTON, North Yorkshire, R Brownlewss - April 2019Quality of service : Excellent report and advice concerning repairs.
Value for money : There was a special 10% discount.
Building Surveys, SWANSEA, A Mohammed - April 2019Homebuyer Survey. C. Preece, Llanelli, April 2019.
Quality of service : Excellent service, not only for the arrangement of the survey but available to answer questions and discuss the report after. Report was delivered on time, very clear.
Building Surveys, ROWLANDS GILL, Tyne and Wear, N Ellison - March 2019Promptness of response : Immediate phone call
Quality of service : Very clear survey with useful costings for work suggested
Value for money : Given 10% off quoted figure
Professionalism :
Building Surveys DE5 3DD Martin Turner Mon, 18/03/2019 - 11:21Homebuyer Survey, NOTTINGHAM, J Peatman - March 2019
Building Surveys, DERBY, B Littler - March 2019
Promptness of response : They responded very quickly
Quality of service : I asked on 4 seperate occasions to get a hard copy of the report. Once at time of purchase when I placed the order. This has still not been provided. Other than this which was an important and fundamental part of the contract I was more than happy
Professionalism : See above
Homebuyer Survey, NUNEATON, D Beesley - March 2019Promptness of response : Response very good and acted quickly to give the service we were asking for.
Quality of service : We received our report within the given timescales.
Value for money : The report was very comprehensive and gave us the advice we needed to go forward with our plans.
Building Surveys. Mr & Mrs Upton-Perry, Westbury, April 2019.Professionalism : Very efficient impressive service. Survey done and report received in less than 7 days
Building Surveys, ROMFORD, Essex, C Barrett - March 2019Homebuyer Survey, ACCRINGTON, Lancs, E Haire - March 2019
Homebuyer Survey, Coleshill, Jennifer - March 2019
Quality of service : We were mostly happy with the report but found that on a lot of sections it didn't go into much detail and recommended another professional's report. While this is useful, I expected that by getting the most detailed report we would receive this kind of information. We compared our building survey with the home buyers report the current owners had done and there was hardly any difference in detail for the additional cost.
Homebuyer Survey. E. Taylor, Nottingham, March 2019.Homebuyer Survey, BRADFORD, P Hood - March 2019
Even the estate agent commented on what a thorough job they did.
Conveyancing Buying, Harrogate, Charles - March 2019Homebuyer Survey, Preston, Anna - March 2019
Building Surveys, Todmorden, Neil - March 2019
Building Surveys NORWICH, C Valente - March 2019
Homebuyer Survey, Sheringham, James - March 2019
Building Surveys HINCKLEY, J Young- February 2019
Building Surveys, DURHAM, B FULLELOVE - February 2019
Quality of service : Very thorough survey report. Was not present at time of survey so can't comment beyond that.
Value for money : Very good value for money - the best quotation I had by a long way.
Homebuyer Survey, Halifax, Jenny - February 2018Professionalism : Excellent and prompt service provided, exceptional detail on survey report. Very happy..
Valuation Surveys ( Commercial). R. Patel, Dagenham, February 2019.Building Surveys, Purfleet, Tadala - February 2019
Building Surveys, London, S Pollard - January 2019
Promptness of response : Timely response.
Quality of service : Very thorough job and you could feel as if you've got a friend that has your back.
Building Surveys, Birmingham, M Ayoade - January 2019Quality of service : Felt there was a gap in info provided but when query raised, this was sorted
Homebuyer Survey RM17, J Okwuraiwe - Dec 2018Promptness of response : Swift and professional contact - with clear costs
Quality of service : Just what we asked for - and in very good time. Clear layout and concise information.
Value for money : Very good value for money.
Professionalism : Clear, professional and objective - just what we would expect.
Building Surveys TF8, S Bailey - Jan 2019Promptness of response : Great response and quick turnaround
Quality of service : Good info supplied, and explained the thing I did not quite understand
Value for money : Great value for money, after survey renegotiated purchase price. Thank you
Professionalism : Very professional, and great service
Homebuyer Survey. D. Coombs, Henley-in-Arden, January 2019.Building Surveys, E. Oakham, Bristol, December 2018.
Promptness of response : Excellent service throughout and will be using them again
Building Surveys, Telford, Shropshire, Christine - December 2018Promptness of response : Very satisfied very good service
Quality of service : No complaints
Homebuyer Survey. Ms Moran, Teddington, December 2018.Promptness of response : All communication with Gold Crest was excellent.
Quality of service : Report was very thorough. Report was received within 4 working days of survey being completed.
Value for money : The price was extremely competitive
Professionalism : Gold Crest were very friendly & professional throughout. I would highly recommend this company.
Building Surveys. Nikki Canlett, Huddersfield, December 2018.Promptness of response : First were slow then improved
Quality of service : Good and detailed report could have provided better remediation solutions.
Value for money : Could have been cheaper compared to others
Building Surveys, Rainham, Muhammad - December 2018Building Surveys, Hadleigh, C Hartland - November 2018
Building Surveys, Hounslow, Nikhil - November 2018
Building Surveys Ipswich - Mr Tanner, Nov 2018
Building Surveys, Halifax, Saif - November 2018
Building Surveys, Derby City, Mazhar - October 2018
Promptness of response : They responded first within minutes by email and phone
Quality of service : I wanted a building survey done and they did this very promptly
Value for money : I didn't go with the cheapest option I had found but I felt I got more than I was expecting for the price I paid for GoldCrest
Professionalism : Very on the phone before and after the survey
Building Surveys PORTISHEAD, Sarah - October 2018Building Surveys, Bramcote, Nottinghamshire, Kevin - October 2018
Promptness of response : Responded very quickly
Quality of service : A few issues need ironing out currently
Value for money : Once issues are sorted i suspect yes
Professionalism : Throughly professional in all correspondance and documentation
Building Surveys, Port Talbot, Keith - October 2018Promptness of response : A good service and very responsive.
Quality of service : A comprehensive report.
Value for money : A comparable cost to other providers.
Professionalism : Little contact, apart from the administration. But the right results were obtained, detailed report covering all aspects of the property.
Building Surveys , Wolverhampton - Mr Sephton, Oct 2018Promptness of response : I actually called them but their response was very quick.
Building Surveys, London, Leontia - October 2018Building Surveys Oldham - Mr Nawaz, Oct 2018
Building Surveys Birmingham - Mr Fiotakis, Oct 2018
Building Surveys, Birmingham, A O'Keeffe - September 2018
Building Surveys, Reading - Mr Holliday, Aug 2018
Building Surveys, Uffington, Wiltshire, Andy - September 2018
Quality of service : The building survey was carried out promptly and the report arrived within 4 weeks. The report itself was not structured and written in such a way that a non-expert customer can easily understand what the results of the survey. For example, the report talked of only front and rear elevations, whereas customers talk of front, back and side of houses. Some items are visible from both front and rear elevations, so applicability findings were not clear. Some repairs were suggested without identifying the reason for the repair. That said, Goldcrest did respond to my follow-up requests for clarification by email. Overall the report took much more effort to understand than I would expect, given the target audience.
Value for money : For the price I would expect a report written in plain English, not jargon.
Building Survey, Mortimer, Berkshire, D Sturt - September 2018Building Surveys, Newark, Nottinghamshire, S Hawkes - September 2018
Building Surveys, Wakefield - Mr Gambi, Aug 2018
Homebuyer Survey, Leicester - Ms Brown, Jul 2018
Homebuyer Survey, Halesowen, David, July 2018
Promptness of response : Very good in their response and clear in their correspondence.
Quality of service : provided very in-depth information for buyer's survey and they were honest about costs which had I opted for another one would have cost me more. So I appreciate this candid information.
Value for money : very good report, they also sent an amended report after they realised they'd forgot to add in something.
Professionalism : All communications were responded to quickly and clearly.
Building Surveys, Birmingham, Tooba, July 2018Building Surveys, Iford, Shamaila, July 2018
Building Surveys, Barking & Dagenham, Saud - August 2018
Building Surveys, Newark, Nottinghamshire, Alison - August 2018
The website was useful and the Survey was good, very happy with it.
Building Survey, Tamworth, Veronica - August 2018Building Surveys, London, Jonathan - July 2018
Building Surveys, Cardiff, Anthony - July 2018
Building Surveys, Telford, Shropshire, Charlotte - July 2018
Building Surveys, South Staffordshire, Roy - July 2018
Building Surveys, Dorchester, Joan - July 2018
Promptness of response : Responded within 24hrs many thanks.
Quality of service : Arranged to do the survey at a date that suited me .
Value for money : A great price, from an experienced professional.
Professionalism : Many thanks, great service, great value. Already recommended the service to a friend who is buying a house.
Building Surveys LINDLEY, Michael - June 2018Excellent, detailed survey...On time...Good price. Report exceeded our expectations and experience with other suppliers. Brilliant..cannot rate them too highly.. Although we did not need survey, cos of no mortgage, We are so glad we had one done.. it's probably saved us a lot of money...no definitely has.
Homebuyers Survey, Derby, Derbyshire, F.Butler - June 2018Promptness of response : I swiftly received an email from a named person to converse with and clarify questions quickly.
Quality of service : The Survey we received was well written, structured, balanced and drew our attention to the required areas. It provided information we were not aware of and guidance which we followed. This guidance paid for the survey many times over.
Value for money : The survey was better value for money than the bank offering - it was less expensive and more comprehensive. And, as above the recommendation enabled and validated a re-negotiation more than paying for itself.
Professionalism : Courteous, efficient and timely in all dealings I had with them. Great service and will absolutely recommend to others.
Building Surveys, Rugby, Warwickshire, Leigh - June 2018Quality of service : Did not provide report until I chased, after the deadline they had given, so a little late on that, but otherwise OK.
Homebuyer Survey, Royal Leamington Spa, Caroline - May 2018Building Surveys, Portsmouth - Ms Harborne, Mar 2018
Promptness of response : Booked in quickly over the phone.
Value for money : Saved us from a purchase that would have cost thousands to put right, so well worth the cost.
Building Surveys, Pontypool, Nichola - April 2018Promptness of response : Excellent service
Professionalism : Contact was quickly done
Building Surveys, Heanor, Tracy - April 2018Building Surveys, Gosport, Hampshire, Sara - April 2018
Promptness of response : fantastic value for money and brilliant survey, I walked away from property on the strength of survey and saved myself a lot of money and a lot of heartache. Thankyou
Quality of service : brilliant
Value for money : fantastic value for money
Professionalism : Even rang me with his concerns
Building Surveys, Pontyclun, K Creasey - April 2018Building Surveys, Coventry - Ms Rogers, Mar 2018
Building Surveys, London, NICOLA - March 2018
Homebuyer Survey, Birmingham, Yasmin - March 2018
Building Surveys NUNEATON & BEDWORTH, D Hooper - March 2018
Building Surveys, Coventry, West Midlands, Kevin - March 2018
Building Surveys, Sandwell, West Midlands, Sally - March 2018
Promptness of response : I spoke with Ryan in Norwich who was extremely polite and professional. Very quick response, impressive.
Quality of service : I have asked for a detailed structural survey which was done up to scratch, didn't leave anything unchecked in the property. I am truly amazed with the quality of the service. My best regards to the surveyor.
Value for money : Can't say anything but the service is very wisely priced and it is by miles cheaper than anywhere else.
Professionalism : Thank you guys, very highly recommended.
Building Surveys, Oulton, Norfolk, Ibrahim February 2018Promptness of response : Contacted within a day to arrange survey by a very polite and professional member of staff.
Quality of service : Fourty four page report provided much more than I expected. Detail was clear and easy to anylize and highlighted faults found by the surveyor. It gave me a rapid summary of all the problems and also a rough cost to put things right if I buy the property. This also gives an instant recommendation to the seriousness of any issues, so providing a tool to renegotiate the asking price.
Value for money : First class result with the added value of photographic evidence of faults found on top of the written report. I am very pleased with the cost and would advise anyone to use Gold Creat before paying out more to others who do not know what to charge.
Professionalism : Highly professional service that I would use again without any doubt.
Building Surveys, Leeds - Mr Wright, Feb 2018Building Surveys, Mansfield, Nottinghamshire, Janet - February 2018
Professionalism : Excellent, were very professional and the service and report was very to thorough and detailed,and the price was excellent considering survey carried out.Was very impressed with the report and service.
Building Surveys TONYPANDY, Vincent - February 2018Professionalism : Excellent service.
Building Surveys, Thetford, Nikola - January 2018Building Surveys, Sutton-in-Ashefield, Simon - December 2017
Building Surveys, Andover, David - December 2017
Promptness of response : I rang up on a Wednesday. Survey booked for following Monday & report emailed to me a week later on Monday. So the whole process took between 8-9 working days.
Quality of service : My original appointment was booked for Monday afternoon at 1pm. I asked whether it was possible to swap for a morning appointment. Half an hour later, I got a phone call to say my request has been met & my new appointment is now changed to 9am on the same date.
Professionalism : The surveyor was extremely thorough & took time to discuss the main issues with me at the end of the survey.
Building Surveys, London, Jeremy - December 2017Home Condition Surveys, Hornchurch, Matt - December 2017
Building Surveys, Kidderminster, Tim - Decmber 2017
Building Surveys, Risca, Paul - December 2017
Building Surveys, Southrepps, Terrence - November 2017
Homebuyer Survey, Seamer, Yvonne - November 2017
Promptness of response : We made first contact
Quality of service : I have two daughters - both first time buyers - both have used Gold CrestHome Condition Surveys, Hemel Hempstead, Frank - November 2017Excellent and speedy service
Building Surveys, Southampton, Melanie - November 2017Promptness of response : Excellent service to start - replies etc on evenings a weekends , which was impressive ..
Quality of service : The price was in line with others , but was horrified to find after making payment we had to wait two weeks for the survey to happen
Value for money : Unable to comment as not had the report yet
Professionalism : Professional but should be upfront ( BEFORE PAYMENT IS TAKEN ) about the length of time it's taking to get this survey done and then back to the client - in all it has now been over 3 weeks and no doubt will have to wait until the end of the week before getting it
Building Surveys, Grantham, Mrs Powell - November 2017Building Surveys, Winchester, Daniel - November 2017
Promptness of response : The surveyors were very prompt in arranging an appointment. The survey was delayed but only because the vendors went on holiday and did not leave a key. I do not believe that the surveyors could have been any more prompt in arranging the survey.
Quality of service : The report did raise a couple of issues that I had not thought of and also highlighted two jobs which will need to be done at some time in the future.
Value for money : I thought the cost of the report was very reasonable given the depth of the inspection.
Professionalism : Very helpful and polite. I would have no hesitation in recommending this company. I was very pleased with their work. Thank you.
Homebuyer Survey, Sheringham, Jeff Shaw - November 2017Building Surveys, St Mellons, Richard - November 2017
Received e-mail next day outlining all the options that were available and supplying examples of the various types of survey reports. Costs were quite competitive, so I picked the most appropriate option, rang them to discuss timescales and arranged the survey for 3 days later, paying by Credit Card. That's what I call really good service.Homebuyer Survey, Weaverthorpe, Franklyn - November 2017
Very thorough and informative - we decided not to go ahead with the sale based on the report which brought many issues to our attentionStructural Calculations, Leeds, Amanda - November 2017
Promptness of response : They responded by phone (leaving a voicemail and by email.
Quality of service : I felt my needs and enquiries were valued
Value for money : I was particularly impressed by the quote I was given which was in line with the low value of the purchase property as opposed to a standard flat price.
Professionalism : From the friendly manner of the phone conversations with all the staff including the surveyor Steve Naylor I was extremely pleased with the service.
Building Surveys, Dudley, Lloyd - November 2017Very reliable and trustworthy efficient at task I'm very pleased with they jobBuilding Surveys, Luton, Eric - November 2017
Homebuyer Survey, Arnold, Sarah - November 2017
Promptness of response :
Quality of service : I was incredibly impressed with the conversations I had with the surveyor before, during and after the survey. I was able to explain the areas I was concerned about and hear the surveyor's view. On receipt of the report I received quick responses to my questions.
Value for money : This was marginally the cheapest survey I was quoted but coupled with the quality and professionalism shown it was clearly of a high value.
Professionalism : The surveyor spent over 4 hours on site (a 3 bedroom semi, all be it Grade II Listed) and prepared a thorough, detailed but easily understood report. Very impressive.
Building Surveys NR28 0RA Richard Stratton Mon, 02/10/2017 - 23:38Building Surveys, Cambridge, A Morton - October 2017
Home Condition Surveys, Reading, Chris - October 2017
Building Surveys, Portsmouth, Mary - October 2017
Promptness of response : Gold Crest was the first to respond to my enquiry.
Quality of service : The survey told me what I needed to know and the surveyor was happy to discuss his report as well as other related questions that I had.
Value for money : Gold Crest was the most competitive of all those that responded and provided the service that I needed without cutting corners.
Professionalism : Gold Crest was the first to respond and was extremely quick in confirming availability of surveyor in the very sort timescales that I required. The survey and report were completed in 5 days and I was kept informed of progress throughout.
Home Condition Surveys, Eastlegh, Paul - October 2017Promptness of response : Survey was performed 2 weeks after booking
Quality of service : Survey report was well presented and thorough
Value for money : Survey fee was good value for the work undertakenBuilding Surveys, Norwich, Robin - October 2017Excellent surveyBuilding Surveys, Cardiff, Craig - October 2017
Promptness of response : The provided a quick and very reasonable quote and was even able to discuss a price that worked better for us with no questions asked. Would totally employ these guys again!
Quality of service : As per above
Value for money : As per above
Professionalism : Dry professional over the phone and once we had agreed a price, I didn't have to wait for email confirmation and they had booked an appointment with the seller wishing the hour. Really friendly over the phone as well.
Building Surveys, Consett, Daniel - October 2017Building Surveys, Poole, Dawn - October 2017
Building Surveys, London, Gloria - October 2017
Good info got sample of survey to read
Homebuyer Survey, Neward on Trent - Mr Gregson, October 2017Building Surveys, London - Ms Davies-Crook, October 2017
Homebuyer Survey, Widnes, Lucia - October 2017
Quality of service : Report easy to read, showed a very good technical knowledge & pointed out material defects which other surveyors could well have missed
Professionalism : I had a number of queries from the report & these were immediately answered by Steve Naylor, Chartered surveyor
Building Surveys, Barnet, Lyn - October 2017Promptness of response : Acted on my instruction straight away!
Quality of service : Fantastic service!
Value for money : Good value.
Professionalism : Very professional and prompt.
Building Surveys, Scarborough, JAYNE - September 2017Promptness of response : no issues.
Quality of service : no issues
Value for money : no issues
Professionalism : OK
Building Surveys, Cardiff, David - September 2017Building Surveys, Heath Hayes, Cannock, Sean - September 2017
Building Surveys, Wolverhampton, Pete - September 2017
Fantastic service! Fast, detailed and comprehensive survey. Would highly recommend!!Homebuyer Survey, London, Kris - September 2017
Homebuyer Survey, Radcliffe on Trent, Joanne - September 2017
Building Surveys, Hengoed, Anna - September - 2017
Building Surveys, Diss, Sue - September 2017
Building Surveys, Ayelsbury, Celeste - September 2017
Promptness of response : Quick to respond to enquiry, book survey and provide report. Very efficient service.
Value for money : Telephoned the same day to offer further discount on offer quoted.
Building Surveys, Southampton, Hampshire, K Hansford - September 2017Professionalism : Would be nice if the surveyor can give us a call and briefly talked about the survey immediately after the survey.
Building Surveys, Norwich, Weijie - September 2017Very good in terms of service, communication and final product.
Building Surveys, Bradford, Zafat - September 2017Promptness of response : The service provided was efficient and good quality.
Quality of service : This supplier has done a good job.
Value for money : This supplier has provided a good value survey.
Professionalism : This supplier was professional in their dealings with me.
Building Surveys, Reading, Lai Chun - September 2017Thank you Goldcrest for a very professional service and all the staff who made this a very fast process.
Building Surveys, Southampton, Clive - September 2017Promptness of response : Immediate respose
Quality of service : I was kept appraised of when the survey would take place, any queries were answered same day
Value for money : Charged what appears to be an average going rate
Building Surveys, Norwich, Annette - September 2017Building Surveys, Norwich, David - September 2017
Building Surveys, Brigend, Mike - September 2017
Homebuyer Survey, London, Man Yiu - September 2017
Promptness of response : The report took a little longer that it should have however Neil the Surveyor called and apologised for this and gave me a deadline for me to receive my report, to which I did. Very impressed and professional.
Value for money : Very in depth report
Homebuyer Survey, Denton, Manchester, Kirsty - September 2017Building Surveys, Southampton, Kasia - September 2017
Homebuyer Survey, Hornchurch, Sarah - September 2017
Professionalism : very good professional service....
Building Surveys, Southwell, Portland, Lena - September 2017Love the website, super helpful. Would be even better if you could see how soon each one could have done the report. Some can do it within a couple of days but some take a few weeks. This information would have been great to have.
Homebuyer Survey, London, Elizabeth - August 2017Homebuyer Survey, London, Elizabeth - September 2017
Quality of service : Thou have not received the survey yet
Value for money : They honored the price I was quoted online
Homebuyer Survey, Shipmeadow, Beccles, Andrew - September 2017Building Surveys,Poulton-le-Fylde, Michael - September 2017
Building Surveys, Preston, Gary - September 2017
Professionalism : Very pleased with the survey and quick responses to any queries or questions. Would definitely recommend them.
Building Surveys, Twickenham, Phil - September 2017Building Surveys CHALK FARM, Ruth - September 2017
Building Surveys, Borehamwood, Yu Chou - September 2017
Promptness of response : Gold Crest provided a quote very quickly with a helpful, friendly approach.
Quality of service : Good communication regarding the payment and date for the Survey. The Survey work was very efficient and a comprehensive Report received very quickly.Homebuyer Survey, London, Louise - September 2017Promptness of response : he done a very professional and detailed report and also gave me some suggestions that I need a structural engineer that I was pleased with
Value for money : I think it was in competitive price compare to all the others but I think they all charge too much money for the job they do
Professionalism : I was not present at the time of the survey
Building Surveys, Grays, Michael - September 2017Homebuyer Survey, Norwich, Dennis - September 2017
Building Surveys, London, Richard - September 2017
Promptness of response : The surveyor was very knowledgable on all building aspects of the property,and in particular,the building methods used around 1830,the likely date the property was built.He discussed his findings,and their ramifications/remedial costs by telephone immediately after the survey.He explained what his findings meant,particularly for a building of that age,having a timber frame structure,and damp non cavity walls.The net conclusion was that I decided against buying the property,and he saved me a great deal of cost,which may have been ineffectual anyway,in the long run.I shall using them again within the coming weeks.
Quality of service : As above
Value for money : The survey was not the cheapest option,but it turned out to be the best
Professionalism : As above
Building Surveys, Swadlincote, Derbyshire, David - September 2017Promptness of response : Very happy with all communication.
Quality of service : Very pleased with all levels of the service.
Value for money : Happy with price.
Professionalism : Very professional service.
Building Surveys, Lytham St Anne's. Wendy - September 2017Building Surveys, London - Ms Banin, August 2017
Contacted by phone and email.Helpful information regarding my enquiry.
Building Surveys , Royston - Ms Davey, August 2017Excellent detailed report thank you
Building Surveys, Scarborough - Mr Clay, August 2017Building Surveys, Leeds - Ms Gritt, August 2017
Very thorough & personable service.Adjusted quote to meet competitors
Building Surveys, Nottingham - Mr Arkwright, August 2017Building Surveys BLACKBURN, Mustak - August 2017
Building Surveys, High Wycombe - Mr James, August 2017
Building Surveys, Bradford - Ms Rehman, August 2017
Building Surveys, Grantham - Mr Tamblyn, August 2017
Good service all round. Thank you.
Homebuyer Survey, Abergavenny - Mr Squire, August 2017Building Surveys Cambridge - Mr Advani, August 2017
Homebuyer Survey, Belper, Derbyshire, Martin - July 2017
Promptness of response : Accommodated my request of a particular day of the week, so I could meet the surveyor on the day.
Quality of service : Surveyor (Mr Saeed) was very thorough and took his time to explain his key findings on the day of the survey. He explained things in a simple way, and was happy to address any concerns we had about the property. The surveyor said the report could take up to 5 working days to be completed, and we received it on the 5th working day. Surveyor was good at answering any other queries we had following the report on the telephone. I would use them again.
Building Survey, Egham, Surrey, Mrs Dewan - July 2017.Promptness of response :
Quality of service : Inaccurate information such as price of property makes the report questionable and unreliable. Wrong information about important things such as boiler location and structure of the building. Shamble!!
Value for money : Inaccurate information in several parts of the documents. We had to pay for another service from another provider to authenticate information provided on the report.
Professionalism : When we asked for clarifications on the information provided, we were snubbed off rudely. There was no apologies for blatantly proving wrong information on a very important document that will help us in deciding if we want to go ahead with the property or pull out. There were discrepancies on the document that showed that it was rushed and parts of it were 'copied and pasted' or/and edited from another property. Very disappointed and disgusted to say the least! Response from Ben Naylor of Gold Crest Chartered Surveyors. After looking into this complaint and speaking to all parties, we considered it appropriate in this case to offer a full refund as there were errors in the report. Please let us reassure all our clients, that significant errors will be compensated for. Please also let us assure everyone, that the Surveyor who carried out this particular report is no longer working for us and we have a new Professional, who is very experienced, courteous and pays extra special attention to detail.
Building Survey, Maesteg, Pen-y-bont ar Ogwr, Bridgend, Mrs Atewojaye - July 2017Building Survey, Middle Wallop, Stockbridge, Sue - July 2017
Promptness of response : They organised the site visit and took care of everything.
Quality of service : They supplied a detailed report that was clear and easy to understand.
Value for money : Very competitive price compared to other quotes we had.
Professionalism : Spoke to them after the survey regarding a couple of points and they were very helpful
Homebuyer Survey, Barnet, Greater London, Mr Woodland - July 2017.Promptness of response : Fast responses to emails and survey booked in and completed quickly via estate agent
Quality of service : Timescales as advertised and detailed report sent within 1 week.
Value for money : Price from local surveyors direct was honoured and very good value.
Building Survey, Riddings, Alfreton, Ruth - July 2017.Promptness of response : no problems regarding my needs
Quality of service : very pleased with the thoroughness in which the survey was carried out.
Value for money : survey was carried out by two personnel of the company very efficiently. the survey report was received within the week.
Professionalism : excellent service which I would use again.
Building Survey, Belper, Derbyshire, Mrs Woodward - July 2017Quality of service : Would recommend them
Value for money : Very good
Professionalism : Very well done
Building Survey, Ponders End, Enfield, Nelofar - July 2017.Promptness of response : I was given an appointment within 3 working days
Quality of service : It was factual, knowledgeable and attention to details.
Value for money : It was great value for money.
Professionalism : The whole organisation from the first phone call to the report I received was excellent, particularly the Surveyor (Ramon) who was professional and impartial. He was approachable with my queries and took time to explain them in full detail. I will definitely recommend Gold Crest to anybody. Mrs Kaya
Homebuyer Survey, Barkingside, Ilford, Essex, Sevim - July 2017Building Survey, Belper, Derbyshire, Marguerite - July 2017.
Promptness of response : Prompt efficient service, helpful friendly staff. Would definitely recommend them.
Quality of service : Seemed very thorough but haven't received the report as yet
Building Survey, Raskelf, North Yorkshire, Mrs Hodgson - July 2017.Have had report but have not yet made contact with surveyor - will do so in due course when we make progress on our house sale.
Building Survey, Kintbury, Hungerford, Berkshire, Mr Pascall.Quality of service : Most impressed with the detail provided in the Building Survey and advice contained within the report
Value for money : I felt the cost of the survey was very reasonable especially as the report was so detailed.
Building Surveys, Ipswich - Ms Walls, June 2017Promptness of response : Received the quotation to our satisfaction, had numerous e-mails regarding the required date, Agreed to use this company based upon user reviews and was completely satisfied, Invoice was received and was paid and receipt also quickly received. all in all very smooth service, survey done and report received promptly in the specified time line.
Quality of service : very good.
Professionalism : Very professional report.
Building Survey, Frazeley, West Midlands, Mr Parr - July 2017.Promptness of response : The supplier has been very prompt and professional in responding to all the queries.
Quality of service : The quality of the survey and report was very detailed and impressive. We requested for a discussion with the surveyor after the survey and all our questions were answered satisfactorily. Received the report before time without any reminders.
Value for money : Though there are cheaper players in the market, the quality of survey and report was really good for the price charged.
Professionalism : Would definitely recommend Gold Crest further.
Building Surveys, Harrow - Mr Mukheja, June 2017Promptness of response : Immediate phone call
Value for money : Had a great offer on a building survey
Homebuyer Survey, York - Mr Rodgers, June 2017Homebuyer Survey, Caister-on-Sea - Mr Bradshaw, June 2017
Building Surveys, Norwich - Ms O'Connor, June 2017
Homebuyer Survey, Horstead - Mr Crabb, June 2017
Building Surveys, Nottingham - Mr Bettle, June 2017
Promptness of response : Next day response.
Quality of service : Clear and concise building survey.
Value for money : Paid £397 for building survey
Professionalism : Liked that the surveyors are their employees and not independent from them.
Building Surveys, Leicester,Jacqueline - July 2017Homebuyer Survey, London - Ms Woolley, May 2017
Building Surveys NOTTINGHAM, Alan - July 2017
Building Surveys, Hemel Hempstead, Mike - July 2017
Building Surveys, Cardiff, Amy - July 2017
Building Surveys, Harrogate, Debbie - July 2017
Promptness of response : The survey appointment fitted in with my timeline very nicely
Quality of service : The report was delivered quickly
Value for money : Happy with the cost
Professionalism : Pleasant and courteous office staff
Building Surveys, Sculthorpe, Norfolk, David - July 2017Building Surveys, London, John - July 2017
Promptness of response : I received a response within minutes of using the local surveyors direct website
Quality of service : Thorough and timely survey. Excellent report
Value for money : I' feel that I received good value for money
Professionalism : I am very satisfied with the level of service and professionalism that I have received
Homebuyer Survey, Nottingham, Steve - July 2017Promptness of response : Phone call next day
Professionalism : Awaiting survey but have been kept up to date
Building Surveys, Wendling, Norfolk, S Barnard - July 2017Building Surveys, Brackley, John - June 2017
Promptness of response : Quick turnaround. Survey was booked in swiftly and the report was sent promptly after.
Quality of service : In depth survey, well written and in depth.
Value for money : Much cheaper than anywhere else and also good quality and very in depth.
Homebuyer Survey, Nottingham, Alasdair - June 2017Homebuyer Survey LEVENSHULME, Emily - June 2017
Promptness of response : Rung and spoke with Gold Crest on Monday at roughly 17:45, they spoke with the estate agents/vendors on Tuesday and the survey was booked in for the Wednesday! Couldn't ask anymore than that!
Quality of service :
Value for money : It's a costly survey but not likely to get it cheaper elsewhere
Professionalism : Other than asking for the survey to be done and then chasing up the report, I had no other contact but what I did was professional
Homebuyer Survey, Caldicot, Victoria - June 2017Building Surveys, Leyland, Lancashire, Prema - June 2017
Promptness of response : Very efficiently done. Very helpful.
Quality of service : Exactly what I needed.
Value for money : Everything that I requested
Professionalism : Very good, helpful.
Building Surveys, Aylesbury, Diana - June 2017Professionalism : I phoned Steve to discuss the report twice, and he was helpful and knowledgeable. He give a frank and professional overview, and advised next steps which gave me some guidance on what I should do with the report results.
Building Surveys, Feltham, Middlesex, J Hunter - June 2017Quality of service : Survey appeared to confirm what I thought of the property. However, the surveyor described the property as being empty and unoccupied when it was, in fact, furnished and occupied! I hope the rest of the survey was more accurate!
Homebuyer Survey, Balderton, Nottinghamshire, Alan - June 2017Building Surveys, Pangbourne, Berkshire, Neda - June 2017
Quality of service : The surveyor was happy to call me and answer the queries I had, very good service!
Homebuyer Survey, Cardiff, Louise - June 2017Quality of service : Expected supplier to give me a call to see if I had any questions on the survey report. Did not even receive a communication stating that I could contact the surveyor if I had any questions.
Building Surveys, Cardiff,Garry - June 2017Homebuyer Survey, Thetford, Lynn - May 2017
Professionalism : The surveyor contacted the estate agent to book the survey in within hours of being appointed - very swift service! I didn't receive a call from the surveyor to give me a preliminary view after their inspection. However, the report arrived a week after the inspection so can't complain. Overall turnaround from first contact with them to receiving the report was two weeks. Impressed.
Homebuyer Survey, Nottingham, J Boniface - May 2017Building Surveys, Cardiff, Claudio - May 2017
Quality of service : Responded quickly and fully to a query we raised following his report.
Homebuyer Survey, Horning, Norfolk, Patricia - May 2017Promptness of response : As well as a near instant quote, they got on with the work very quickly and we got the report fast even though it was over Easter.
Quality of service : All our observations and questions to be addressed by the survey were clearly covered showing that they had read our message and taken care to deal with everything raised as well as the normal survey we would expect.
Value for money :
Professionalism : After we had the survey back we also spoke on the phone at some length and found the conversation very helpful as we decided how to proceed. They were quick, professional, friendly and helpful. Really pleased we chose them.
Building Surveys, Leeds, West Yorkshire, Andrew - May 2017Homebuyer Survey, Bournemouth, Dorset, P Draper - May 2017
Promptness of response : Almost immediately i received a prompt and friendly call discussing my requirements and their offers.
Quality of service : I was notified throughout the whole process even on weekends and kept well informed of when the survey was being carried out and its progress.
Value for money : Due to our circumstances we had a tight time limit, Gold Crest quoted us a price and to aid us with our short time frame they honoured the price and pushed for a quick turn around.
Professionalism : I am extremely satisfied with the service received and would recommend Gold Crest to anyone who is looking at the long list of surveyors like i once was and not sure which company to use.
Homebuyer Survey, London, Stacey - May 2017Building Surveys, Brynmawr, Ann - May 2017
Building Surveys, London, Tugrul - May 2017
Homebuyer Survey, Northampton, Sue - May 2017
Building Surveys, Beccles, Suffolk, Jane - May 2017
Quality of service : Our surveyor has been extremely helpful even helping us with advice and comments that our solicitor was concerned about.
Professionalism : All persons I spoke to on the phone were very professional
Building Surveys, Norwich, Karen - May 2017Building Surveys, Wootton, Laura - April 2017
Building Surveys, Birmingham, Gustavo - April 2017
Building Surveys, Harrow, Middlesex, Risa - April 2017
Building Surveys, Cardiff, Samuel - April 2017
Building Surveys, Leeds, Lynn - April 2017
Homebuyer Survey, Neath Port Talbot, H Williams - April 2017
Homebuyer Survey, Nottingham, Mr McCarthy - March 2017
Building Surveys, Whiby, North Yorkshire, Matthew - April 2017
Promptness of response : Very quick to respond
Quality of service : Excellent
Value for money : Very competitive price
Building Surveys, Atherstone, Warwickshire,Kevin - April 2017Promptness of response : Worst experience ever. The surveyor acted as a professional but in actual fact he was way below par with the service provided. I reported him to the firm and will never use this firm again..very disappointed. They even made mistakes on the report from being a detached property to listing in thereport as asemi detached and also failed to recognise me being a Mr and not a Mrs as the report suggested!
Quality of service : Very poor never to use this firm
Value for money : Not cheap neither
Professionalism : Very poor
Building Surveys, Birmingham, A Iqbal - April 2017Quality of service : I was very happy with the service provided. The report was very thorough and reflected one or two specific points that I had asked to be clarified as part of the survey.
Building Surveys, Poole, Dorset, Ian - March 2017Promptness of response : Contacted on a Saturday following a query the previous evening. Very prompt
Quality of service : The supplier was happy to accommodate the ever changing needs of having a survey done
Value for money : Excellent price
Professionalism : Every one at the office that I spoke to were very polite and helpful
Homebuyer Survey, Chertsey, Surrey,Jan - March 2017Building Surveys, Harrogate, North Yorkshire, Ramona - March 2017
Building Surveys, Leicester, Aslam - March 2017
Building Surveys, Manchester, Noreen - March 2017
Promptness of response : Yes, one of the first to get in touch from sending out the inquiry.
Quality of service : Good communication, thorough site visit and gave the report punctually within the given timeframe.
Value for money : Willing to reduce quote by a reasonable amount
Professionalism : Yes
Homebuyer Survey, Wembley, London, K Robertson - March 2017Building Surveys, Gosport, Hampshire, Isabel - March 2017
Promptness of response : The whole process of arranging the full survey on the house I am looking to purchase was quick and easy.
Quality of service : Steve the surveyor was very thorough in undertaking the survey and the report he produced was very clear and included numerous photos of the items being described/highlighted. I met with up with him during his visit and he verbally explained his findings to me and gave me advice on how to deal with the problems that he had found. Steve was also happy to clarify an number of points raised by email following receipt of his report. As a result of the survey I was able to negotiate a significant reduction on the purchase price of property. I am more than happy to recommend Gold Crest to anyone wanting a survey. A particular thanks to Steve.
Value for money : I was very happy with the quality of service provided for the price. Excellent value for money
Professionalism : The level of professionalism provided by the company was excellent. Both the administrative staff arranged the survey when it was convenient for me to be present and Steve the surveyor was professional and thorough when undertaking the survey
Building Surveys, Arlesey, Bedfordshire, Jon - March 2017Professionalism : Just whatI wanted. Thank you.
Building Surveys, Dereham, Vincent - March 2017Building Surveys, Stratford, London, Marie - March 2017
Building Surveys, Bury St Edmunds, Charlotte - February 2017
Quality of service : ideally would have liked a quicker email response than 5 working days but asked for a verbal response by telephone call and received it on the evening of the day of the survey.
Building Surveys, Nottingham, Roger - March 2017Building Surveys, Morriston, Swansea, Jon Jay - March 2017
Building Surveys, London, Cinzia - March 2017
Promptness of response : Gave a very agreeable quote quite quickly
Quality of service : Very good service
Value for money : Would strongly recommend this company
Building Surveys, Tipton, Paul - February 2017Promptness of response : Fast efficient service
Quality of service : Thorough survey backed up with detailed explanation on the phone
Value for money : Very fair price for what was undertaken
Professionalism : Prompt and efficient throughout
Homebuyer Survey, Sheringham, Norfolk, John - February 2017Promptness of response : I received an email quote quickly.
Professionalism : I did get contacted on a few occasions for me to send the terms and conditions back which I had already done. I also received a phone call asking the same thing. They are admin issues though and I was still happy overall with the service.
Homebuyer Survey, Nottingham, Katrina - February 2017Promptness of response : Company responded within a couple of hours of any enquiry, which was very good.
Quality of service : The survey took a little longer to arrange than I had hoped, but January is a busy month I guess. This would be my only grumble, the rest of it was very good, the surveyor went on the right date, and as promised, I received the survey within 5 working days. I would have no hesitation using or recommending this company.
Value for money : Was one of the cheapest available, so very good.
Professionalism : Absolutely!
Building Surveys, Wolverhampton, Nina - February 2017Value for money : Honored discount even though it was expired xmas etc
Homebuyer Survey,Slough, Berkshire, Ishpal - February 2017Promptness of response : Came out to the property within days of the call. Really responsive and helpful in talking us through our queries
Quality of service :
Value for money : I was a little concerned that the price was so good, would I get the level of quality I wanted and we did. Very happy with price and service
Professionalism :
Building Surveys, York, North Yorkshire, Mr Connolly - February 2017Building Surveys, London, Balwant - January 2017
Building Surveys CAERPHILLY, Michael - January 2017
Building Surveys, Burnham, Buckinghamshire, Wendy - January 2017
Promptness of response : Very fast email response and could quickly arrange a survey.
Quality of service : Took pictures and described in details the report and its findings
Building Surveys, Reading, Berkshire, Kajsa - January 2017Building Surveys, Grantham, Gordon - January 2017
Homebuyer Survey, Hillingdon, Jay - January 2017
Building Surveys, London, Jumi - December 2016
Building Surveys, Weymouth & Portland, Dorset - Ms Shuttleworth - December 2016
Homebuyer Survey, Bracknell, Berkshire, Mr Tuffery - December 2016
Promptness of response : the information provided was comprehensive and clearly showed a competent, professional firm- although I did ot need a surveyor this time I would most definitely consider this firm when I do
Building Surveys, Warminster, Wiltshire, Caitlin - December 2016Promptness of response : Very good service
Quality of service : Surveyor rang me to discuss report
Building Surveys, Nottingham, Jasmine - December 2016Building Surveys, Norwich, Steven - December 2016
Promptness of response : Received an email immediately from Gold Crest following my registration on Local Surveyors Direct
Quality of service : After contacting Gold Crest with my requirements I left it all down to them. They arranged everything and the survey was carried out in less than a week.
Value for money : One of the cheapest in price but not in quality
Architectural Design (Small Projects), Enfield, Hertfordshire, Rebecca - December 2016Homebuyer Survey, London, Freddie - December 2016
Building Surveys, Bournemouth, Dorset, Elizabeth - December 2016
Homebuyer Survey, London, Mr Tyers - December 2016
Professionalism : Surveyor spoke to me for a long time on the phone, explaining about the faults he found in a bungalow I was buying. He gave me a lot of advice. In the end I turned the bungalow down.
Homebuyer Survey, Nottingham, M Williams - December 2016Building Surveys, Driffield, East Yorkshire, Mr Tate - November 2016
Building Surveys, Brundall, Norfolk, Mr Bruce - November 2016
Homebuyer Survey, Reading, Berkshire, Sagar - November 2016
Building Surveys, Cannock, Staffordshire, Trevor - November 2016
Promptness of response : Arranged for a valuation within same day.
Homebuyer Survey, London,Diego - November 2016Promptness of response : Professional and friendly
Quality of service : Very happy
Value for money : Fair enough
Professionalism : Very helpful
Building Surveys, Portsmouth, Hampshire, Rita - November 2016Building Surveys, York, North Yorkshire, Mr Wardle - November 2016
Promptness of response : prompt response.
Building Surveys,Stafford,Mr Pritchard - November 2016Promptness of response : The person with whom I first spoke was polite, helpful and efficient - arranging for the survey to take place swiftly and answering any queries that I had.
Quality of service : The surveyor did an excellent and thorough job - and made himself available to answer questions when the survey itself was completed. This offer I have taken up and been most impressed with the whole quality of the service provided.
Value for money : Excellent - thank you
Professionalism : As mentioned above, the surveyor - Ben Naylor - was professional, helpful, and a credit to Gold Crest Surveyors
Building Surveys, Birmingham, Mary - November 2016Homebuyer Survey, Luton, Bedfordshire, Brad - November 2016
Value for money : They were half the price I was quoted for a Building Survey by another contractor, and I felt a 26 page document was a thorough report
Building Surveys, Urmston, Lancashire,Emma - November 2016Promptness of response : Excellent all round
Quality of service : Surveyor done a great job
Value for money : Superb
Professionalism : I would highly recommend
Homebuyer Survey, Cardiff, Asif - November 2016Promptness of response : I received a call from Gold Crest within a couple of hours of the inquiry.
Quality of service : The survey was organised very quickly.
Value for money : Good price.
Professionalism : Always helpful and friendly.
Building Surveys, Southampton, Hampshire,Roger - October 2016Building Surveys, Welwyn Garden City, Hertfordshire, Alec - October 2016
Value for money : Not the cheapest on the market but worth it!!
Building Surveys, Enfield, Hertfordshire, Hasan - October 2016Homebuyer Survey, Bournemouth, Dorset,Simon - October 2016
Building Surveys, London, Agnieszka - October 2016
Promptness of response : Very quickly responded and report delivered in 3 days as agreed.
Building Surveys, Leicester, Hussain - October 2016Building Surveys, Heacham, Norfolk, Mr James - October 2016
Building Surveys, Preston, Lancashire, Sian - October 2016
Building Surveys, Romford, Essex, Jennifer - October 2016
Promptness of response : very prompt and good service
Homebuyer Survey, Southampton, Hampshire, Steven - October 2016Quality of service : The surveyor was excellent and took the time to give me detailed verbal feedback prior to the arrival of the report itself.
Homebuyer Survey, Leicester, Steve - October 2016Building Surveys, Leicester, Z Jeremic - October 2016
Homebuyer Survey, London, Jade - October 2016
Promptness of response : The response was very professional
Quality of service : The Surveyors visit was made on the agreed day and the report issued within five days
Building Surveys RHIWBINA, Roger - September 2016Promptness of response : Very pleased with the quality of service
Homebuyer Survey, London, J Sky - October 2016Homebuyer Survey, Maidenhead, Berkshire, Raymond - September 2016
Building Surveys, London, Carrie - September 2016
Building Surveys, Hornchurch, Essex, Tony - September 2016
Quality of service : An excellent all round service brilliant in fact
Value for money : Amazing price. Hundreds cheaper than competitors. Tremendous
Professionalism : TotaLlysfaen professional
Homebuyer Survey, Tredegar, South Wales, ROBERT - September 2016Homebuyer Survey, London, Tania - September 2016
Homebuyer Survey, Mansfield, Nottinghamshire, Sue - September 2016
Building Surveys, Nottingham, Sophie - August 2016
Homebuyer Survey, Woking, Surrey, Katie - August 2016
Building Surveys, Leighton Buzzard, Bedfordshire, Lindsay - August 2016
Value for money : Quote from local surv direct was much lower than when I contacted the surveyor subsequently. They said that was because this was a comparison website so the quote was lower! I thought the whole point was that you got an accurate quote not that they sucked you in with a cheap quote and then doubled the price! To their credit, when I queried it, they honoured the original quote.
Professionalism : Asked for payment although I had paid 10 days previously, which delayed release of survey by a day.
Building Surveys, Oldham, Caroline - August 2016Homebuyer Survey, London, Rachel - August 2016
Homebuyer Survey, Loughborough, Leicestershire, Gillian - August 2016
Promptness of response : We were under pressure to exchange contracts and very responsive to our needs. Report received within 7 days as promised.
Value for money : Quote came in mid-range, great value for the service provided. Very happy with experience from beginning to end. Constant contact via email.
Building Surveys, London, Siobhan - August 2016Promptness of response : Generally pleased with survey. Had to ring up surveyor to clarify some issues, which were not in the report.
Energy Performance Certificates (EPC), Melton Mowbray, Paul - August 2016Building Surveys ISLEWORTH, MIDDLESEX, Ashish - August 2016
Promptness of response : Survey was completed within a few days of my first contact.
Homebuyer Survey, London, Valerie - July 2016Homebuyer Survey, Derby, Nigel - July 2016
Building Surveys, Tadley, Hampshire, P Hopping - July 2016
Homebuyer Survey, Poole, Dorset, Tom - July 2016
Building Surveys,Nottingham, Josephine - July 2016
Promptness of response : Very quick and efficient .
Quality of service : A thorough home buyers report was done .
Value for money : Best price I could find .
Professionalism : Unsure at first about buying online but worries unfounded . A genuine company and excellent quote .A quick response from the company . Highly reccomended .
Homebuyer Survey, Oswestry, Shropshire, Anita - July 2016Professionalism : I had cause to complain because the surveyor gave verbal feedback to the vendor to the effect that the property was in better than average condition, although £1000 of repairs were identified. This stiffened the resolve of the vendor to resist my request for a price reduction when I followed up with her. I maintained that survey results should have been kept confidential, given the not inconsiderable fee paid and that the feedback was unprofessional. I initially received a brush off, then an apology and on the third email exchange compensation of £50. Even so, I would not use this company again.
Homebuyer Survey, Hayling Island, Hampshire, Jerry - July 2016Value for money : Not the cheapest online quote, but you need to pay extra for quality.
Professionalism : Surveyor was available to discuss any point raised on the report in detail and suggest action required for convenience.
Homebuyer Survey, Staines, Surrey, M Mark - June 2016Value for money : Slightly concerned that full payment should have been made before the survey was completed. Supplier responded to my concerns and reach agreement.
Building Surveys, Nottingham, Andy - June 2016Promptness of response : My questions and requirements were dealt with with in a very speedy and professional manner.
Quality of service : I could not fault the quality of service and the efficient way the survey carried out.
Value for money : As this was the first survey I have commissioned, I cannot really compare the cost, but in comparison with other quotes that I obtained the cost of the survey was good value for money.
Professionalism : Right from the first contact with Goldcrest until the arrival of the completed survey documents, the service l received was of a very high standard. Every stage of the process was carried out in a very professional manner.
Building Surveys KIDDERMINSTER, Jim - June 2016Promptness of response : Initial response quick, follow up responses inadequate.
Quality of service : Survey, when I eventually got it, was adequate, but a catalogue of admin errors meant it was over a week late and wasted a lot of my time chasing for a survey that I asked for.
Value for money :
Professionalism : Again, surveyors were fine, but admin typos on my initial invoice and admin staff forgetting to respond to me caused undue stress.
Building Surveys, Fareham, Hampshire, Lee - June 2016Homebuyer Survey, London, Tijana -June 2016
Promptness of response : Excellent service
Homebuyer Survey, Luton, Bedfordshire, Dipak - June 2016Homebuyer Survey, Bridgnorth, Shropshire, Jacqui - June 2016
Building Surveys, Borehamwood, Hertfordshire, Karim - February 2016
Promptness of response : We heard back from them the same day, we then had the survey carried out and received the results within one week
Homebuyer Survey, High Wycombe, Buckinghamshire, Megan - May 2016Professionalism : With every form of correspondence,phone calls or emails I was impressed with their courtesy friendliness, clear explannations and prompt replies. The report was helpful, informative and clearly marked out, which helped in prioritising importance of work needed to be done.
Building Surveys, Nottingham, Penelope - May 2016Building Surveys, Rainham, Greater London, Riva -April 2016
Professionalism : I had some queries about the survey and the surveyor rang me back to go through it in more detail. I was very happy with the service.
Building Surveys, London, Rachel - April 2016Building Surveys, Richmond, Surrey, Carolina - April 2016
Value for money : Basically the report gave no mention of the internal cracks, which was my main concern about the house. I wanted to go back to the builder who refurbished my house and present him with the details.
Structural Inspection, Southampton, Hampshire, Paul - February 2016Promptness of response : In general I am very happy with the report and the report was ready on time as well. I recommend them to others. As I found them through local surveyors website the fee was less than If I directly contact them. Very useful website. Thank you very much.
Homebuyer Survey, Greenford, Middlesex, Mrs Nahidy - April 2016Promptness of response :
Quality of service :
Value for money :
Professionalism : Goldcrest was professional in all our dealings.
Homebuyer Survey. Thomas, Mansfield. May 2016.Promptness of response : Very prompt reply to my emails before and after survey Survey done within a week and report was on time
Quality of service : Clear and detailed survey with photos of roof that we could see when we viewed the property Good follow up email from them offering to answer any queries
Value for money : Very good price!!! Worth every Penny!! Was able to renegotiate price of property as a result of the findings
Professionalism : Very good customer service before and after survey
Building Surveys, Joe, April 2016Promptness of response :
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Homebuyer Survey. Suhail, Pinner. April 2016.Promptness of response : Very prompt
Quality of service : Report within 3 days
Value for money :
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Homebuyer Survey. Ciaran, Chichester. May 2016.Promptness of response :
Quality of service : The only reason I wanted the survey was to establish (a) whether or not load bearing walls had been removed from the property and (b) if so, whether that work had been done in a way which was in compliance with Building Regulations, notwithstanding that no Building Regs Approval had been provided. The survey addressed (a) but not (b). I was told that I would have to pay for another survey in order to answer (b) because a structural engineer would need to make the assessment. This is ridiculous. I only wanted the survey to establish (a) and (b) and made this clear by email. If I was going to need two separate surveys for (a) and (b), they should have told me and of course I would then have chosen another provider.
Value for money : It has now turned out very expensive indeed, since I have paid the money but still do not have what I need. For that I will need to instruct another surveyor. I am furious.
Professionalism : They should have told me that what I was buying was not what I needed.
Building Surveys. Katherine, Kidderminster. April 2016.Promptness of response :
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Building Surveys. Nicolas, London. April 2016.Promptness of response :
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Home Condition Surveys. Mathew, Portsmouth. April 2016.Promptness of response :
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Homebuyer Survey. Emine, Enfield. April 2016.Promptness of response :
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Professionalism : Overall, a very positive experience.
Homebuyer Survey. Larry, Uxbridge. April 2016.Promptness of response :
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Building Surveys. Raphy, London. April 2016.Homebuyer Survey. Mr Khan, Coventry. March 2016.
Promptness of response : Very much so.
Quality of service : Excellent service
Value for money : Compared very favourably with other companies
Professionalism : All dealt with in a very professional manner. Very impressed. Responded to all my enquiries very well.
Homebuyer Survey. Yvonne, Hounslow. March 2016.Promptness of response :
Quality of service : I asked a couple of questions following the survey and on both occasions was contacted promptly and my questions were both answered in full. I would recommend this company--very helpful.
Value for money :
Professionalism : Very good, very helpful, good after service. Would recommend them.
Homebuyer Survey Shrewsbury, Carol, April 2016Promptness of response : Excellent follow through - past reports indicated the level of their service. They were very competitively priced. I decided to use them for my survey.
Quality of service : I asked for certain amendments to their reporting format which they qualified in full.
Value for money : Better value by up to £400 - so very good value.
Professionalism : Very professional and helpful and most importantly kept within our agreed timelines.
Building Surveys. Mr Lushai, London. March 2016.Promptness of response :
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Building Surveys. Philip, Reading. March 2016.Promptness of response : Received a quote and information about different types of survey within minutes of posting my request. This was followed up by a telephone call.
Quality of service :
Value for money : Price was amended downwards in line with other quotes.
Professionalism : Received a very good report via email within a few days of survey being carried out.
Homebuyer Survey. Christine, Walsall. March 2016.Promptness of response :
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Homebuyer Survey. Azra, Reading. March 2016.Promptness of response : They contacted me by email on a Saturday evening. Very prompt as I had only made some enquires on Saturday afternoon.
Quality of service : They provided me with a comprehensive survey.
Value for money : The survey they gave me was good value for money
Professionalism : Good communications
Building Surveys. Nick, DAVENTRY. March 2016.Promptness of response :
Quality of service : Service provided really impressed me. The attention to details were amazing. And the valuation of the costs I would need to spend with repairs helped me negotiate the price of the property. Highly efficient.
Value for money :
Professionalism : The surveyor was really friendly and talk to me through my report, explaining all doubts I had in a very professional way , understanding I was a first time buyer and did not understand many points he had raised. The way the surveyor dealt with my needs was way above my expectations. Thank you so much.
Building Surveys. Christiane, Hatfield. March 2016.Building Surveys. Helen, Tipton. March 2016.
Promptness of response :
Quality of service :
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Professionalism : Professional service for a competitive price
Building Survey. Anita, Slough. March 2016.Promptness of response : Very quick and detailed response
Quality of service :
Value for money : Mid-tier price but good quality service
Professionalism : Very professional - I needed to cancel and rearrange and they were very accommodating
Homebuyer Survey. Paul, Hounslow. March 2016.Professionalism : Regrettably the same fell through and we had to cancel the survey. This was done swiftly and without any hassle. Still viewing properties and will definitely go back to Gold Crest once suitable home found. Thank you.
Building Surveys. Jas, Sandwell. March 2016.Promptness of response : Very quick response and team were friendly and approachable when I spoke to them on the phone to change survey from Homebuyer to Building survey. Plus they were able to visit property within a week which was quicker than lender's surveyor.
Quality of service : Reasonable level of detail but for a building survey expected more detail on structure of property, however surveyor highlighted the relevant external repairs required to the property.
Value for money :
Professionalism :
Building Surveys. Chirag, Hemel Hempstead. March 2016.Promptness of response :
Quality of service : Excellent and prompt service both before and after the survey.
Value for money :
Professionalism :
Homebuyer Survey, Andrew, February 2016Promptness of response : Very friendly and helpful
Quality of service : Spoke to surveyor who include in his report answers that I was keen to know about a future extension to the property
Professionalism : Quick and thorough service. Would recommend the company
Building Surveys, Stafford, Jan - February 2016Professionalism : Kept in touch. Had the report ready within a week of first contact. Great service
Homebuyer Survey, Stanmore, Jamil - February 2016Building Surveys, London, Alex -February 2016
Homebuyer Survey, Reading, Richard - January 2016
Promptness of response : Excellent service. Received a quote on Saturday online. Gols crest Followed up with a call on Sunday and was booked in for the following Tuesday.
Quality of service : Very fast and comprehensive report from a friendly surveyor who had the time and patience to explain the report over the phone.
Building Surveys, Greater London, Mr Gavini - February 2016Was able to carry out survey within a week and provided report 5 days after that.
Building Surveys, Greater London, Tamsin - February 2016Building Surveys, Leicester, R Mason - January 2016
Homebuyer Survey, Uxbridge, Kirten - January 2016
Conveyancing Buying, Coventry, Lyn - January 2016
Homebuyer Survey, London, Hassina - January 2016
Homebuyer Survey, Reading, Shah - October 2015
Homebuyer Survey. Many thanks David , Ashbourne, December 2015
Building Surveys. Many thanks RON , Taunton, December 2015
Promptness of response : EXCELLENT, VERY HELPFUL IN ANSWERING QUESTIONS I HAD, CARRIED OUT THE SURVEY QUICKLY AND PROFESSIONALLY AND TOOK INTO ACCOUNT CERTAIN CONCERNS I WANTED HIM TO LOOK AT IN THE SURVEY.VERY PLEASED WOULD RECOMMEND HIGHLY AND NOT EXPENSIVE RON CRESS
Quality of service : AS EXPLAINED ABOVE
Value for money : EXCELLENT VALUE FOR MONEY
Professionalism : VERY HELPFUL AND PROFESSIONAL
Building Surveys. RON , Taunton, December 2015Homebuyer Survey. Many thanks Debbie, Derby, December 2015
Promptness of response : An employee from Gold Crest literally rang me within minutes of my enquiry
Quality of service : I was sent examples of what sort of report I could expect
Value for money : The fee quoted was competitive but for me it was more about the report I could expect
Professionalism : The report issued was of the standard I had expected. I was also told that I could contact the surveyor to ask any additional questions if I had any
Building Surveys. Kim, Ashby-de-la-Zouch, November 2015Promptness of response : They surveyed the property the day after my initial enquiry and I had the report within 5 days.
Quality of service : The survey was very clear, detailed and included pictures which made it easy to where any problems were.
Value for money : They were the cheapest of all the quotes.
Professionalism : They made it easy for me to email them and received the report by email too. Everything went smoothly.
Building Surveys. Ros, Reading, December 2015Promptness of response : Very polite, helpful and not pushy!
Building Surveys. Carol , Nottingham, November 2015Promptness of response : Within the hour I had a phone call to confirm which surveyor was suitable for our needs as we had requested a far more detailed surveyor than we required, hence more expensive
Quality of service : see comments in question 1
Value for money : The report we received was easy reading and very clear
Professionalism : Immediately the report was emailed to ourselves it was followed up by someone from the company on the phone informing us of its despatch and should we have any queries with regarding to its contents please do not hesitate to contact them again
Building Surveys. Sally, Stourbridge, November 2015Promptness of response : Responded within an hour on a Sunday afternoon and arranged the survey for the following week.
Quality of service : The surveyor gave an in depth report about the property.
Building Surveys, Julie, Wirral, November 2015Promptness of response : The Gold Crest team were very responsive to my initial requirement and also to follow up questions via emails and phone calls.
Quality of service : I am very happy with the quality of the service received and in particular the level of detail carried out in the inspection and detailed in the report.
Value for money : Gold Crest's pricing was competitive and I think the quality of the service provided justified the price they charged.
Professionalism : Steve and the wider team were very professional
Building Surveys, Reuben , Basingstoke, November 2015Promptness of response : Rang same day
Quality of service : thorough survey in timely manner
Building Surveys Bernard, Telford December 2015Promptness of response : There originally seemed a mix up in getting me the report - so it was 7-8 working days after the onsite survey was completed. They were the quickest to call me after my enquiry online.
Quality of service : Overall survey was good and covered areas I Expected.
Value for money : They were the cheapest quotation.
Professionalism : Despite the best initial report mix up - all dealings were well handled.
Building Surveys Richard Crowthorne November 2015Homebuyer Survey. Many thanks. Steven. Stourport on Severn, Worcestershire. November 2015
Homebuyer Survey. Many thanks. Parveen. Wolverhampton, West Midlands. November 2015
Promptness of response : Very prompt.
Quality of service : Yes, very detailed
Professionalism : Yes again. With my very limited English language I cannot fully understand what's in the report so I rang the office and talk to Catherine. Later on the Steve Naylor which is my surveyor rang me back. We were busy so we only managed to go thru the report later on the day. It was 7:30pm, Its been a long time I came across a person that take his job with such passion and professionalism to a higher level. Everything I don't understand, he's gone thru and thorough with me literally line by line. So that I can understand what I'm buying. Thank you Goldcrest regal, I will certainly recommend you guys to my families and friends. Very good job, happy money spent.
Homebuyer Survey. Jessica. Dagenham, Greater London. November 2015Promptness of response : Easy to contact administrative team via e-mail regardless of whether it was the weekend or not.
Quality of service : I am satisfied with the service I received. The report was detailed and surveyor had expert knowledge into the non-standard construction build.
Value for money : Beat all other prices offered on this site.
Professionalism : Courteous e-mails though wrong address postcode was found on my report which was not amended despite e-mail being sent.
Building Surveys Faruq , Loughton October 2015Homebuyer Survey. Many thanks. Luke. Melton Mowbray, Leicestershire. September 2015
Promptness of response : Sent out the request in the evening, next morning received the email of quotation but couldn't read the price on the email, and received the lady phone call too to confirm the quotation
Quality of service : Yes, staff are polite and efficient! I was lucky that someone cancel an appointment therefore there was a space for me within a week.
Value for money : The supplier has the cheapest quotation on the list. On website it says the home report takes 3-5 days. Mine check was Friday morning and received the report on Monday afternoon (if you count weekend as working days then it's 3 days; if you don't count the weekend, it's only 1 and half days)
Professionalism : Yes. I also out some of my concerns of the flat and the surveyor has checked for me. Very nice.
Homebuyer Survey. I-Yin. North West London. September 2015Building Surveys. Many thanks. Isley Walton, Derby. September 2015
Professionalism : I was very impressed with everything, including the quality of the survey.
Building Surveys. Nick. Halesowen, West Midlands. September 2015Building Surveys. Thank you. Yogi. Wembley, Greater London. August 2015
Building Surveys. Many thanks. Clive. Northwood, Greater London. August 2015
Quality of service : i had asked for verbal feedback to be given to me on the friday prior to the formal report being sent. The surveyor had not been told this and i had to chase them to provide this. Also the report was supposed to be completed by the monday but i did not recieve it till the weds
Homebuyer Survey. Suzanne. London N17 Suzanne. Auust 2015Quality of service : Excellent nothing was too much trouble for Mr Nayler
Building Surveys. Rosemary. Hornchurch, Essex. August 2015Promptness of response : Very quick to respond to emails.
Quality of service : Delivered everything as promised. Even gave us a value for the property.
Value for money : Received a small discount too.
Building Surveys. Maqsood. Romford, Greater London. July 2015Building Surveys. Many thanks. Dolores. North London. July 2015
Professionalism : Did an excellent job at a reasonable price. Very satisfied
Building Surveys. Philip. Ealing, West London. July 2015Building Surveys. Thank you. Sarah. North London. July 2015
Promptness of response : As soon as I made an enquiry on the search engine, they were very quick in calling me and securing a booking
Quality of service : Met requirements. Unable to compare to others as this was my first structural survey.
Value for money : I chose them as they seemed very polite, friendly and their sample report appeared comprehensive
Professionalism : The surveyor called me before and after the survey
Building Surveys. Abdul. East London. July 2015Promptness of response : I got an appointment the next day when I called luckily. And the Building survey report took 5 days as expected. The girls at office were responsive in replying to all my queries and Mr Naylor took time in giving me a verbal update after the survey and later a longer chat after the report. What more can you ask for ?
Building Surveys. Raja. Ruislip, Greater London. July 2015Promptness of response : Fantastic service honest and reliable
Professionalism : Mr Naylor was a top professional and gave his full expertise and made the whole experience comfortable I would recommend him at all times
Homebuyer Survey. Aminur. London E13. June 2015Promptness of response : I received a phone call within a few hours after getting the quote, that was perfect.
Homebuyer Survey. Karolina. London SE25. June 2015Professionalism : Was very efficient, professional and helpful + happy to have follow up conversation with me to give additional informal advice. Would defintiely use again - in fact, only this afternoon have recommended to a friend who is buying in London.
Homebuyer Survey. Kay. London E7. May 2015Building Surveys. Thank you. D. L. London NW4. May 2015
Promptness of response : I needed a survey booked in as soon as possible. Goldcrest responded in great time and provided what I needed.
Quality of service : My Building survey was done to a great standard.
Value for money : They were very competitive and I received a great rate on the building survey
Building Surveys. Deren. Highams Park, London E4. April 2015Homebuyer Survey. Many thanks. Dalia. London E12. April 2015
Homebuyer Survey. Thank you. Carol. London E14
Promptness of response : Actually phoned me as well as the quote received by email, very polite great price and service, helpful with advice and paperwork would recommend and use again
Building Surveys. Kelly. Grays, EssexHomebuyer Survey. Many thanks, Hannah, Rainham
Building Surveys,Bracebridge Heath, Lincolnshire, J Capel - June 2023