Professionalism :  Quick, polite, efficient and an overall professional service with a good outcome.

Energy Performance Certificates (EPC) Lancashire, R Hellaby - May 2024

 

 

 

 

 

Energy Performance Certificates (EPC) Blackburn, Lancashire, A Jones - April 2024

 

 

 

 

 

Promptness of response :  Contact was made quickly and work undertaken within days. Great customer service and job done. Perfect.

Energy Performance Certificates (EPC) Lea, Preston, Michelle - Fenraury 2024

 

 

 

 

 

Promptness of response :  Contacted me immediately
Quality of service :  Needed certificate to sell my late mums house asap and he provided asap
Value for money :  Very happy with fee
Professionalism :  Very professional service would highly recommend

Energy Performance Certificates (EPC)Clayton-le-Woods, Lancashire, R Gornall - February 2024

 

 

 

 

 

Promptness of response :  Matty contacted me the same day that I submitted my request and gave prompt follow up communications.
Quality of service :  Whilst Matty was pleasant and professional the software used to calculate the EPC was not fit for purpose. In 2021 the house was given an E rating prior to installing a heat pump. Additional insulation was fitted in the loft and an air source heat pump and new radiator system was installed. In 2023 solar panels were installed with a battery storage system. Matty carried out his survey after above works and calculated an EPC rating of E. Matty advised that the software was unable to take into account the improvement works but this would be addressed in the next software release.
Value for money :  I commissioned the survey with the expectation that the house would achieve a C rating or better which would enable me to apply for FIT payments for excess electricity produced by the solar panels. A waste of £54.
Professionalism :  Matty was pleasant and professional throughout the survey and he took the time to approach the software developers to obtain a full understanding of why the house has failed to improve it's EPC value between 2021 and 2023 (given the extent of works carried out). He then contacted me with an explanation of his findings.

Energy Performance Certificates (EPC) Hurst Green, Lancashire, P Shuttleworth - November 2023

 

 

 

 

 

Professionalism :  No complaints what so ever very professional and prompt service did exactly as he said he would do

Energy Performance Certificates (EPC)Fishers Field, Blackpool, P Ellis - October 2023

 

 

 

 

 

Promptness of response :  Matt responded very quickly to my enquiry.
Professionalism :  Matts communication was excellent throughout

Energy Performance Certificates (EPC) Ribbleton, Preston, C Campbell - August 2023

 

 

 

 

 

Energy Performance Certificates (EPC) Morecambe, Lancashire,G Long - August 2023

 

 

 

 

 

Energy Performance Certificates (EPC)Layton, Blackpool, Mrs J Waring - August 2023

 

 

 

 

 

Promptness of response :  Really quick response and was even working the bank holiday
Quality of service :  Great was completed quickly and professionally
Value for money :  Great prices
Professionalism :  Great communication and would definitely recommend

Energy Performance Certificates (EPC)Claremont, Blackpool, B White - April 2023

 

 

 

 

 

Energy Performance Certificates (EPC)Little Marton, Blackpool, J Rogers - April 2023

 

 

 

 

 

Promptness of response :  Very pleasant great service
Professionalism :  Very professional

Energy Performance Certificates (EPC)Whinny Heights, Blackburn L Fletcher - March 2023

 

 

 

 

 

Promptness of response :  Responded quickly and arranged an appointment around my availability and at my convenience
Professionalism :  Matthew was very professional, friendly and polite. Supplied my EPC certificate within hours . Very happy with his service

Energy Performance Certificates (EPC) Penwortham, Mrs K Harrison - December 2022

 

 

 

 

 

Promptness of response :  Replied quickly and provided a prompt service.
Quality of service :  Good quality and accurate service.
Value for money :  The overall service was good value for money.
Professionalism :  A very professional approach was shown.

Energy Performance Certificates (EPC) Preston, J Croft - October 2022

 

 

 

 

 

Quality of service :  Matthew came very promptly, very courteous and explained everything

Energy Performance Certificates (EPC), Blackpool - J Reilly - October 2022

 

 

 

 

 

Promptness of response :  On the phone immediately
Quality of service :  Fast efficient with good communication
Value for money :  Competitive rate
Professionalism :  Prompt professional communication

Energy Performance Certificates (EPC), Preston - P Wheeler - October 2022

 

 

 

 

 

Promptness of response :  Excellent prompt service
Quality of service :  Met all my expectations
Value for money :  Matched lowest price I had found
Professionalism :  Professional service as you would expect

Energy Performance Certificates (EPC) Beardwood, Blackburn, S Appleby - July 2022

 

 

 

 

 

Promptness of response :  Very pleasant guy

Energy Performance Certificates (EPC), Blackpool, K Boon - May 2022